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Scaled Commercial Account Executive, Install base

Vercel · Hybrid - San Francisco, New York City, Austinmid

In short

  • ▸Vende y crece dentro de un portafolio grande de clientes existentes de Vercel.
  • ▸Gestiona renovaciones, expansión y relaciones con tech leads, compras y equipos de producto.
  • ▸Destaca por operar a escala usando IA, automatización y datos para cerrar oportunidades.

Fluent English required for customer and internal communication.

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What they ask for

  • ✓Experiencia previa en ventas comerciales, renovaciones o gestión de cuentas.
  • ✓Capacidad para manejar un alto volumen de cuentas con enfoque en resultados.
  • ✓Habilidades demostradas en descubrimiento, negociación y cierre de oportunidades.
  • ✓Capacidad para interpretar datos de uso del producto e identificar señales de crecimiento.
  • ✓Iniciativa para hacer prospección dentro de clientes existentes y abrir nuevas oportunidades.
  • ✓Deseo de aprender y crecer en un rol de propietario completo de cuentas.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Vercel systemsCRM (no especificado)Customer signalsProduct usage dataAccount dataBusiness contextAutomationAIRepeatable workflowsDiscovery

Who should you write to at Vercel?

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About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As an Account Executive on the Commercial Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business. You will manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities. You will learn to recognize which customers need immediate attention, which signals point to growth, and where proactive outreach can create new commercial opportunites. This is a true closing role. You will own revenue outcomes, run sales cycles, negotiate renewals and expansions, and build pipeline within your portfolio. You will also learn how to operate at scale, using customer data, automation, AI, and repeatable workflows to focus your effort where it can have the greatest impact. This role is an ideal next step for an emerging seller who is ready to move into full-cycle account ownership. You may have developed your skills in an SDR or BDR role, renewals, account management, customer success, or another customer-facing position. What matters most is that you are commercially driven, eager to learn, and ready to take ownership of a number. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: • Own the commercial relationship for a portfolio of existing Vercel customers. • Manage the renewal process from early preparation through negotiation and close, protecting recurring revenue and identifying risk before it threatens the relationship. • Build expansion pipeline by prospecting within existing accounts, reaching new stakeholders, developing champions, and uncovering new teams, applications, and workloads. • Run discovery, demonstrations, commercial conversations, and negotiations across a range of renewal and expansion opportunities. • Use customer signals, product usage, account data, and business context to prioritize the right action across a large portfolio. • Re-engage customers with limited activity or unclear growth indicators and develop hypotheses for how Vercel can create additional value. • Build relationships with developers, engineering leaders, product teams, procurement partners, and business stakeholders. • Partner with Solutions Architects, Developer Support, Customer Success, Product, and other internal teams to help customers achieve meaningful outcomes. • Maintain accurate account plans, opportunity details, forecasts, renewal timelines, and next steps in Vercel’s systems. • Use automation, AI, and repeatable workflows to operate efficiently and deliver t

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