Founding Technical Account Manager (French Speaking) m/f/d - AI health tech

Voize·Berlinjunior

In short

→Gestor técnico fundador para el mercado francés de una startup de IA en salud.
→Responsable de todo el ciclo técnico: implementación, soporte, resolución de problemas y mejora continua con clientes en francés.
→Rol pionero: crear procesos, documentación y playbooks desde cero para futuros equipos.

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What they ask for

✓Experiencia en soporte técnico, ingeniería de soluciones o gestión de cuentas técnicas en B2B SaaS.
✓Habilidades prácticas en solución de problemas técnicos (logs, APIs, integraciones, redes, MDM).
✓Capacidad para trabajar con autonomía en entornos sin estructura definida.
✓Comunicación efectiva en francés con usuarios técnicos y no técnicos.
✓Experiencia previa en entornos complejos como saludtech o SaaS.
✓Capacidad de organizar y priorizar múltiples casos bajo presión usando datos y dashboards.

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Who should you write to at Voize?

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🎤 Why voize? Because we're more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people . Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we're looking for you to join us on this mission! 💡 Your Mission: Be the technical backbone of our French launch France is our next big market - and as our Founding Technical Account Manager (France) , you are the first dedicated customer-facing technical hire for it. You become the single clear technical owner for our first French customers across their entire lifecycle: implementation, technical setup, rollout support, ongoing troubleshooting, and continuous improvement. This is a true founding role. You'll operate as a one-person Swiss army knife across Technical Support and Solution Engineering - solving hands-on today, and building the playbooks, documentation, and processes that a whole French technical team will run on tomorrow. Your work makes voize's first French customers wildly successful - and referenceable.

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