Principal Product Manager (Strategic Account Interactions) - Security Solutions

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In short

→Gestiona solicitudes de mejora de producto de clientes enterprise clave en seguridad.
→Actúa como puente entre cliente, ventas, soporte y engineering, priorizando y ejecutando peticiones con estrategia.
→Destacado: eres el referente de confianza para CISOs y líder técnico en decisiones de producto.

Fluent English required for collaboration with global teams and customers.

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What they ask for

✓Experiencia comprobada como Product Manager en soluciones de seguridad.
✓Capacidad para gestionar múltiples cuentas estratégicas simultáneamente.
✓Habilidad para traducir necesidades de clientes en requisitos técnicos claros.
✓Experiencia con estructuras de priorización de producto basadas en datos.
✓Capacidad para comunicar decisiones de no desarrollo sin dañar relaciones.
✓Excelente habilidad para operar en entornos interfuncionales (ventas, soporte, ingeniería).

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Elastic Security PlatformSearch AICloud-based solutionsProduct lifecycle managementCustomer feedback systemsPrioritization frameworksJIRAConfluenceProduct requirements documentaStakeholder communication tool

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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We're looking for a Principal Product Manager to be the primary product voice for Elastic Security's most strategic enterprise customers. Solid products are built on a clear knowledge of real customer needs. In large enterprise accounts, those needs arrive as a constant stream of enhancement requests, feature asks, and hard problems. They often arrive faster than any one team can act on them. Someone has to bring order to that stream, tell apart what a customer wants from what a customer needs, and turn it into a coherent product direction across different product areas. In this high-impact role, you will own the relationship between Elastic Security's product organization and our most strategic enterprise accounts. You will manage enhancement requests across many enterprise customers at once. You will prioritize them with judgment and data, and make sure they keep transitioning through the system instead of sitting idle. You will be the person a CISO trusts in the room, the person an engineering lead respects for the quality of your requirements, and the person who can tell a major customer that something will not be built without losing the relationship. You will work at the intersection of Product, Sales, Customer Success, and Engineering, building the structure that lets Elastic scale close customer relationships without simply adding headcount. What You Will Be Doing • Own the enhancement request pipeline across multiple strategic enterprise accounts at once. Build and maintain a structured system to track, prioritize, and respond to customer-sourced requirements, and kee

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