Tax Operations Advocate

Gusto · Denver, CO - Hybrid; Las Vegas, NV - Remote; Los Angeles, CA - Remote; Phoenix, AZ - RemoteRemotomid

En corto

▸Auxiliar de operaciones tributarias que procesa y presenta pagos fiscales para clientes de manera precisa y oportuna.
▸Trabaja con equipos cruzados y agencias fiscales, mejorando procesos y usando análisis para mejorar operaciones.
▸Destacado: Se espera experiencia práctica con IA para optimizar tareas operativas, evaluada durante la entrevista.

No se requiere inglés, pero se valorará capacidad para interactuar en entornos multicultur

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

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¿Qué piden?

✓Experiencia en operaciones tributarias o de nóminas con enfoque en precisión y cumplimiento.
✓Habilidades sólidas de análisis, resolución de problemas y gestión de tareas en entornos rápidos.
✓Capacidad para trabajar en equipo y comunicarse con claridad con equipos internos y agencias fiscales.
✓Atención meticulosa al detalle y organización en procesos repetitivos y críticos.
✓Disposición para usar herramientas de IA en tareas operativas y proponer mejoras con base en datos.
✓Experiencia previa en entornos de start-up o empresas de alta velocidad.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Plataformas tecnológicas de prHerramientas de automatizaciónSistemas de coordinación interPlataformas de cumplimiento trHerramientas de análisis de daInterfaz con agencias fiscalesHerramientas de IA para operacSistemas de nóminaAPIs integradasHerramientas de seguimiento y

¿A quién escribirle en Gusto?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: This is an amazing opportunity to use your payroll and tax expertise to reshape our customer experience. The Tax Operations team makes sure our payroll tax engine is running smoothly and firing on all cylinders. We’re looking for people who have a passion for operations, an eye for inefficiencies, and a desire to build processes at a fast-growing start-up. You’ll showcase your passion for customer service by processing and remitting tax payments and filings on our customers’ behalf while delivering a world-class customer experience. You will work closely with tax agencies as well as our cross-functional partner teams to reach the best outcomes for our customers and provide feedback on tools that streamline the filing process. This role is very hands-on, with an emphasis on research and analysis, excellent communication skills, and first-principles problem solving. A strong work ethic and a strong desire to be part of the team is critical for success. You must also possess and take pride in a high attention to detail, organization and task management, and be comfortable working in a fast-paced, deadline-driven business environment. About the Team: The Tax Operations team is within the Payroll Operations org and is at the core of providing services that give our customers peace-of-mind. Tax Operations exists to ensure impeccable delivery of key customer needs. There are thousands of critical operational tasks that are completed for our customers accurately and on time, every time, in a proactive and scalable manner. We collaborate, help each other, and work cross-functional in a positive environment. Here’s what you’ll do day-to-day: • Process and file customer tax payments accurately and on time using various technology platforms. • Collaborate effectively with cross-functional teams (including Compliance, Product, and Engineering) to ensure seamless tax operations. • Proactively troubleshoot and resolve any issues that arise, identifying root causes and implementing preventative measures. • Continuously seek opportunities to improve existing processes and enhance efficiency, including identifying areas where AI can be leveraged to drive these improvements. • Provide exceptional service and support to our customers, ensuring their tax needs are met. • Work collaboratively within the team to achieve collective success. Investigate and solve process errors, contributing to the prevention of future issues. • Act as a liaison with tax agencies and internal teams to ensure accurate customer representation. • Provide data-driven insights and recommendations for process and strategy improvements. • Build

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