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What is Leapsome? Leapsome is the AI-powered people platform revolutionizing HR for modern teams . Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike. Our purpose is to make work fulfilling for everyone , and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation & engagement. Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market. It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work! Your Opportunity Join a high-growth SaaS scale-up and shape how our GTM teams learn, ramp, and perform. As part of the GTM Enablement team, your main focus will be Customer Success and Account Management: the teams responsible for retention and expansion. But enablement at Leapsome is a cross-functional job, so you'll also support Sales and work on initiatives that span the whole GTM org. You'll build enablement the way it should work in 2026, with AI at the core of how knowledge gets created, shared, and put into practice. Please note this opportunity is a 1-year limited contract. Responsibilities Develop and run enablement initiatives that make our CS Growth and CS Care teams measurably better at driving renewals and expansion Build the structures (and the AI-assisted workflows behind them) that let the team scale: knowledge management, meeting formats, and initiative alignment across the GTM org Own onboarding for new CS hires and cut ramp time with structured, AI-supported learning paths Get deep into the Leapsome product and coach team members on real client calls, from call prep to feedback afterwards Facilitate regular team workshops and trainings, and make sure learnings show up in day-to-day customer work Maintain and evolve career development guidelines, skill frameworks, and organizational design across all CS levels and functions Own projects that carry the Leapsome culture across GTM teams and locations Manage stakeholders across Sales, Product, Marketing, and Ops to align on learning priorities, and jump in on Sales enablement where it moves the needle Your Profile You don't need to tick every box. If most of this sounds like you, we'd love to hear from you. 5+ years in enablement, L&D, CS, Sales, or a mix. What matters is that you've helped commercial teams get better at their jobs A hands-on generalist: as comfortable facilitating a workshop as you are joining a client call, learning the product inside out, and coaching someone on how they ran the conversation You design learning experiences around the people using them, and you communicate clearly at every level Strong end-to-end ownership: you scope, design, execute, and maintain your projects rather than handing them off halfway You work with AI tools daily and enjoy redesigning workflows around them, whether that's agent-supported onboarding or turning customer call insights into training content. Comfort with ops and data is part of that An entrepreneurial mindset: impact-driven, agile, and unfazed when priorities shift Fluent written and verbal English. Bonus points for HR tech or HR field experience, a solid grasp of the SaaS CS lifecycle, or account management and sales skills of your own. Benefits Learning and development: Grow your skills with a €2,000 yearly development budget and full access to the G

GTM Enablement Manager (d/f/m)

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