Forward Deployed Engineer (m/f/d)

praxipal·Berlinmid

In short

→Ingeniero desplegado en cliente que lleva a producción sistemas de IA para clínicas médicas en Alemania.
→Aplica, personaliza y resuelve problemas técnicos de Luna en entornos reales con clientes directos.
→Se enfoca en automatizar despliegues y mejorar procesos con herramientas internas para escalar el equipo.

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The questions they'll ask you

1. ¿Cómo has abordado un despliegue técnico complejo con un cliente en un entorno real? ¿Qué herramientas usaste para diagnosticar el problema?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓Experiencia técnica probada en programación y gestión de sistemas
✓Capacidad de tomar propiedad total de sistemas técnicos
✓Trabajo directo con clientes en temas técnicos
✓Alemán fluido (oral y escrito)
✓Disponibilidad para trabajar presencialmente en Berlín
✓Enfoque en entornos de alta velocidad y construcción en modo 'build'

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

TypeScriptPythonSentryGrafanaLangfuseAWSDockerKubernetesPostgreSQLREST APIs

Who should you write to at praxipal?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

At praxipal, we are building an AI-powered healthcare admin workforce to address the global shortage of medical staff. Medical assistants are too valuable to spend their days chasing callbacks, cleaning up schedules, sending repetitive messages, or wrestling with invoicing and documentation workflows. Staff should spend time on patients. That’s why we build Luna. Our AI receptionist, Luna, answers and automates phone calls and she’s loved by more than 100 medical practices. Right now, we’re expanding her from calls to end-to-end patient communication across any channel. Over the next years, we’ll grow her into an AI worker that automates all administrative processes in medical practices, embedded directly into the systems teams already use. We’re backed by one of Europe’s leading investors and are one of the fastest growing healthtech startups in Germany. Our team has previously worked and studied at Palantir, Amazon, SAP, the University of Cambridge, and Hasso Plattner Institute. We are hiring a Forward Deployed Engineer to take technical ownership of our most important customer deployments. The Role This is a hands-on role with end-to-end responsibility for customer deployments and technical success. You will work directly with a subset of our customers, configure and customize our product to their specific environments, and ensure that Luna works reliably in real-world healthcare settings. You will also build automations and internal tooling that allow the forward deployed engineering team to onboard customers faster and more reliably over time. This role sits at the intersection of engineering, product, and customer reality. The role is on-site in Berlin and requires fluent German. Responsibilities (You will be the primary owner and decision-maker for the customers you support.) g. Sentry, Grafana, Langfuse) Prior responsibility for customer-facing technical work Experience improving operational or onboarding processes through automation Location & Compensation Location : Berlin (100% on-site) Competitive compensation : €65,000–€90,000 total compensation (cash + equity) Office perks : A beautiful workspace in Berlin Mitte, complete with a ping pong table, PlayStation, and VR setup. Team bonding : Regular get-togethers, happy hours and offsites. Mobility: Deutschland-Ticket Jobticket Health and productivity : Free dinners, subsidized lunches and sponsored Urban Sports Club subscription. If you want to shape the next generation of healthcare software with us, apply now.

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