Sr. Engagement Manager, Forward Deployed Engineering - LATAM

Databricks · MexicoRemotesenior

In short

▸Líder estratégico de proyectos complejos con clientes clave en LATAM.
▸Impulsa ventas de servicios profesionales y formación, alineados con crecimiento de cuentas.
▸Destaca por liderar sin supervisión directa en escenarios ambiguos y con alto impacto.

Ningún requisito explícito de inglés se menciona en el puesto.

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What they ask for

✓7-10 años liderando líneas de negocio de Servicios Profesionales.
✓10+ años en puestos de alto impacto con clientes, combinando influencia y ejecución.
✓Conocimiento profundo de ofertas de PS&T, incluyendo programas de financiamiento con socios (AWS, Google, Microsoft).
✓Experiencia comprobada gestionando programas a gran escala y entrega de servicios.
✓Comprensión profunda de la arquitectura de Databricks y ventajas de migración frente a competidores.
✓Disponibilidad para viajar entre 25-50% según necesidades del rol.

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Databricks Data + AI PlatformGenieLakebaseAgent BricksLakeflowLakehouseUnity CatalogCenters of Excellence (CoEs)MigracionesProfessional Services & Traini

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CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up to 25-50% as required. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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