Senior Human Data Operations Partner, Research

prolificsenior

In short

→Liderar operaciones de proyectos de investigación con clientes clave, asegurando calidad y cumplimiento.
→Mejorar el suministro de participantes mediante estrategias de expansión y optimización de flujos.
→Papel clave en el crecimiento sostenible de la oferta de datos humanos para investigación.

Fluent English required for client communication and internal collaboration.

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What they ask for

✓Experiencia comprobada en operaciones de investigación con participantes.
✓Capacidad para gestionar proyectos complejos y múltiples clientes simultáneamente.
✓Habilidades analíticas para identificar brechas en el suministro de participantes.
✓Conocimiento de procesos de onboarding, verificación y activación de participantes.
✓Capacidad de trabajo colaborativo con equipos técnicos y de producto.
✓Compromiso con la calidad y diversidad de los datos humanos.

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Prolific platformProject management toolsData analysis toolsCRM systemsCommunication platformsWorkflow automation toolsSurvey toolsParticipant verification systePerformance monitoring toolsCross-functional collaboration

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Senior Human Data Operations Partner, Research Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates prodcts and models. The role As a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high-value research customer projects, while also helping shape the long-term capability of Prolific’s Research participant supply. This role combines hands-on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence.Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross-functionally to build scalable solutions. Success in this role means improving time-to-data, fill rates, and customer outcomes - while strengthening the long-term foundations of Prolific’s Research vertical. What you’ll be doing in the role • Serve as a key resource for client-specific Research customer teams, acting as the primary point of contact for participant-related operations. • Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables. • Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards. • Develop detailed project plans, workflows, and enablement materials to support efficient delivery. • Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands. • Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. • Monitor participant engagement and quali

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