Senior Project Manager, Professional Services

Rubrik·Londonsenior

In short

→Liderar proyectos complejos de implementación empresarial para clientes en sectores clave como finanzas y salud.
→Actuar como punto único de contacto ejecutivo, gestionando riesgos, recursos y entregas con autonomía.
→Destacar por tu dominio del inglés y francés, junto con herramientas como Smartsheet y Jira.

Fluent written and spoken French and English skills is must.

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What they ask for

✓8+ años de experiencia gestionando proyectos técnicos empresariales cara al cliente.
✓Experiencia con clientes en finanzas, gobierno o salud.
✓Capacidad para gestionar múltiples proyectos complejos y visibles al mismo tiempo.
✓Dominio avanzado de herramientas como Smartsheet, Jira, Confluence, Asana y Google Workspace.
✓Inglés y francés fluidos (escrito y hablado) como requisito obligatorio.
✓Habilidades excepcionales de comunicación ejecutiva y gestión de stakeholders.

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SmartsheetJiraConfluenceAsanaGoogle WorkspacePMPPRINCE2AgileScrumLean

Who should you write to at Rubrik?

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Professional Services Senior Project Manager About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realisation, and operational efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands-on delivery excellence, leadership, and practice enablement. 1. Project & Client Delivery Excellence • Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. • Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. • Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate. • Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third-party partners. • Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. 2. PMO & Process Optimisation • Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators. • Continuous Improvement: Flag bottlenecks and recommend improvements that enhance operational efficiency, margins, and customer satisfaction. • Assist in establishing best practices for your engagements, resource allocation, utilisation tracking, and project health reporting across the PS portfolio. Required Qualifications: • 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organisation. • Previous experience with managing customers from Financial Services, Government, Healthcare industries • Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment. • Demonstrated ability to work autonomously, exercising strong judgment and decision-making in ambiguous, high-pressure customer situations. • Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace. • Fluent written and spoken French and English skills is must. • Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills. Good to Have Qualifications: • Recognised credentials like Project Management Professional (PMP), PRINCE2, knowledge of Agile/Scrum (CSM, PMI-ACP), or Lean frameworks. • Technical Background: Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus. • Financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilisation

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