Director of Product

Swap · Londonlead

In short

▸Liderar productos de comercio agente en una plataforma AI-native para marcas globales.
▸Dirigir desde cero y escalar productos B2B2C con enfoque en logística, comercio internacional y experiencia de usuario.
▸Oportunidad única de definir el futuro del comercio global con autonomía y alto impacto.

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What they ask for

✓8+ años en product management
✓Experiencia con productos de IA o agentes
✓3+ años gestionando equipos de PMs
✓Habilidad demostrada en lanzamientos cero-a-uno y escalado
✓Conocimiento en logística, envíos, retornos o comercio cross-border
✓Mindset centrado en el usuario con foco en resultados empresariales

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

AI-powered systemscross-border APIsadvanced analyticsshipping solutionsreturnsinventorydemand planningpackage supportgovernmental complianceagentic storefront

Who should you write to at Swap?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the Role We’re looking for an exceptional product leader that is excited about defining the new world of agentic commerce in a way that is open and merchant-controlled. next products. This role blends platform thinking, shopper experience, and applied AI with the goal of giving merchants and end users a smarter, more intuitive way to engage with commerce. You’ll lead multiple Swap’s product offerings from our suite, shaping our strategy from the ground up. That suite currently includes front-end shopper experiences, shipping solutions, returns, inventory and demand planning, package support and governmental compliance solutions. In short, huge breadth in the product suite all of which have agentic opportunity inflight or being explored. next offerings Familiarity with at least one of the following domains: shipping, returns, logistics, inventory or cross-border commerce User-centric mindset feeding business outcomes; you know how to ship product that simplify the complex in a delightful way all way staying focused on business outcomes Experience working in commerce is a plus Why Join Us? A very unique opportunity to change the way a major market functions in the world. Leading a truly global team. Swap operates across time zones, markets, and currencies. Work with modern tech (AI-powered systems, cross-border APIs, advanced analytics). Autonomy with high impact. Your decisions will shape the backbone of ecommerce infrastructure for years to come. Equity, ownership, and career growth. We're scaling fast, and we want you on the journey. Diversity & Equal Opportunities: We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.

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