Program Manager, Intake & Portfolio Management

Stripe · RemoteRemotomid

En corto

▸Gestiona el flujo de solicitudes y priorización de proyectos para el equipo de Operaciones de Personas en Stripe.
▸Actúa como enlace clave entre ambas áreas, asegurando que el trabajo más importante se haga primero con eficiencia.
▸Lidera el desarrollo de un agente de IA que automatiza la evaluación, escalamiento y priorización de solicitudes.

Fluency in English required

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia en gestión de proyectos o procesos de intake en entornos tech o corporativos.
✓Capacidad para diseñar y operar sistemas de priorización con base en capacidad y estrategia.
✓Habilidades fuertes de comunicación y colaboración con múltiples partes interesadas.
✓Experiencia con Jira o herramientas similares para gestión de tickets y flujos.
✓Capacidad para trabajar con datos y métricas para evaluar impacto y esfuerzo.
✓Interés y capacidad para trabajar con inteligencia artificial aplicada a procesos operativos.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

JiraConfluenceSlackGoogle WorkspaceAirtablePythonAI/ML toolsData visualization toolsProcess automation toolsCollaboration platforms

¿A quién escribirle en Stripe?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence. Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving. The role This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance. You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work. Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org. What you'll do • Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery. • Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization. • Facilitate regular intake and portfolio cadences . Set cadence for POI Intake reviews, backlog grooming, and full roadmap rev

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