Senior National Account Manager

Deliveroo·London, England, United Kingdomsenior

In short

→Gestión estratégica de grandes cadenas gastronómicas en Reino Unido, con foco en crecimiento basado en datos.
→Trabajo diario: reuniones con directivos, análisis de métricas, capacitación presencial y colaboración con equipos de marketing, operaciones y producto.
→Destacado: impacto directo en el crecimiento de socios y en la evolución de la estrategia de Deliveroo como parte de DoorDash.

Proficiency in English required for day-to-day communication and stakeholder engagement.

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What they ask for

✓Experiencia comprobada en gestión de cuentas o alianzas estratégicas en entornos tecnológicos o de mercado de alto crecimiento.
✓Capacidad para analizar grandes conjuntos de datos y transformarlos en insights accionables.
✓Habilidades de comunicación y influencia para interactuar con ejecutivos y stakeholders clave.
✓Proactividad y capacidad de resolución de problemas en entornos dinámicos y rápidos.
✓Capacidad para colaborar con equipos multidisciplinarios (marketing, operaciones, producto).
✓Experiencia previa en entornos de restauración o retail en mercados digitales.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Data-driven insightsPerformance reviewsOperational meetingsIn-person trainingCross-functional collaborationMarketing campaignsProduct teamsOperations teamsCommercial teamsMarketplace platform

Who should you write to at Deliveroo?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Senior National Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We're looking for a Senior National Account Manager to join our UKI team. In this role, you'll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You'll Be Doing You'll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands. Here's what your day-to-day might look like: Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. Data-Driven Insight: Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve. Consultative Growth: Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels. Operational Training: Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting. Regional Collaboration: Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones. Marketing Integration: Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo. Cross-Functional Advocacy: Identify opportunities to deepen relationships by involving and working with Deliveroo's Marketing, Operations, and Product teams. What You'll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Partnership Expertise: Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment. Analytical Rigour: The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions. Communication & Influence: Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders. Operational Agility: A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting. Collaborative Mindset: A team player who can work across functions to deliver complex, multi-layered projects. Why Join Us? At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

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