In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We're looking for an Operations/Backoffice Analyst to sit at the intersection of operational execution, process understanding, and automation. You'll work hands-on with day-to-day manual processes (such as logistics, card deliveries, and chargebacks) and use data and AI to simplify and automate these workflows over time. • Execute and follow up on the team's operational processes (logistics, card deliveries, chargebacks, among others), ensuring quality and turnaround time. • Map existing manual processes to identify opportunities for automation and continuous improvement. • Use AI tools (Claude, ChatGPT) and automation platforms (N8N, Google Apps Script) to reduce manual work and drive efficiency. • Analyze operational data to propose improvements and support evidence-based decisions. • Collaborate with internal teams (Security/Compliance, Product, Customer Happiness) to solve operational problems end to end. • Document processes and keep records organized in tools like Notion. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Must haves • 2 to 3 years of market experience in process analysis, operations, or backoffice roles. • Complete bachelor degree (we don't require a specific degree — analytical ability is what matters). • Strong analytical and problem-solving skills, with demonstrable critical reasoning behind the solutions you propose. • Heavy day-to-day use of AI tools (ChatGPT, Claude, Gemini, or similar) to improve processes — not just basic usage, but real application to solve operational problems. • Genuine curiosity, ownership mindset, and willingness to do manual work before automating it (know how to walk before flying). • A problem-solving orientation, connecting different areas and processes. Nice to haves • Background in Industrial/Production Engineering, Process Engineering, Business Administration, Economics, or related field. • Prior experience with Mastercard systems. • Familiarity with tools such as Google Suite/ Workspace (Google Cloud, Gemini), Notion for project management and documentation, automation via N8N or Google Apps Script, etc.. • Prior experience in fintech, payments, or financial services companies. • A good sense of humor. Why join Clara <p data-start="192" data-end="

Operations/ Backoffice Analyst (Analista de Operações/ Backoffice) – São Paulo/ SP (Hybrid)

Don't apply unprepared