Senior Community Operation Manager

sonyinteractiveentertainmentglobal·Londonsenior

In short

→Gestiona estrategias comunitarias para franquicias de primer plano de PlayStation.
→Colaboras con estudios, marketing y desarrollo desde el inicio hasta el lanzamiento y mantenimiento del juego.
→Eres una figura clave en la creación de un equipo central de operaciones comunitarias.

Proficiency in English required for cross-team collaboration and leadership.

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What they ask for

✓Experiencia comprobada en gestión de comunidades de juegos o entornos digitales.
✓Capacidad para liderar estrategias comunitarias en torno a IP de alto nivel.
✓Habilidades sólidas de comunicación y trabajo interdepartamental.
✓Experiencia en planificación y ejecución de lanzamientos de juegos.
✓Conocimiento profundo del ecosistema de juegos y comunidades jugadores.
✓Capacidad para operar en entornos dinámicos y de alta intensidad.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

PlayStation StudiosCommunity StrategyGTM (Go-To-Market)Player HealthMarketingDevelopment TeamsPublishing TeamsFirst-Party PortfolioLive OperationsFranchise Goals

Who should you write to at sonyinteractiveentertainmentglobal?

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Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About This Role Sony Interactive Entertainment is seeking a Senior Player Health Manager to act as a studio-facing community strategy partner across PlayStation’s first-party portfolio. Reporting to the Senior Community Operations & Strategy Lead, you will be one of the founding members of a central Community team that provides strategy, standards, and scale for PlayStation Studios and their player-first community operations. Working across some of the largest IPs in gaming, this role will be integral to shaping the strategy and central operations supporting community and marketing teams. This is a role for a community leader in gaming who can also execute: equally credible presenting a title community strategy to studio leadership and leaning into game launch-window operations. Responsibilities • Own the relationship with a slate of PlayStation Studios community teams, acting as the primary center of excellence stakeholder from early development through launch and live. • Consult on and co-author community strategies tied to marketing GTM (go-to-market) positioning, milestones, and long-term franchise goals. • Embed with development, marketing, and publishing teams to ensure community is present in planning and development. <li data-leveltext="–" data-font="" data-listid="1" data-list-defn-props="{"33555

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