Database Support Engineer (Japanese Speaking)

Supabase·Remote, APACRemotesenior

In short

→Ingeniero de soporte técnico especializado en bases de datos con dominio de japonés y Postgres.
→Resuelves problemas complejos de usuarios, optimizas consultas y colaboras con ingeniería para mejorar el producto.
→Destaca el requisito clave: habla japonés nativo y has soportado productos técnicos en japonés.

Must be a fluent bilingual Japanese/English Speaker

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What they ask for

✓6+ años en soporte técnico, ingeniería backend o SRE.
✓Conocimiento profundo de PostgreSQL (autovacuum, WAL, transacciones largas, bloat).
✓Habilidades avanzadas en optimización de SQL y consultas de alto rendimiento.
✓Experiencia en migraciones de datos, pg_dump/restore y gestión de cambios de esquema.
✓Capacidad para depurar funciones de borde y sistemas distribuidos.
✓Experiencia con proveedores cloud como AWS y entornos Linux/terminal.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

PostgreSQLAuthStorageEdge FunctionsRealtimeVector SearchAWSpg_dumpREST APIsLinux

Who should you write to at Supabase?

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ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users. - Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps. - Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations. - Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself. - Mentor junior team members and help raise the overall bar for support quality. YOU MIGHT BE A GOOD FIT IF YOU - You have 6+ years in technical support, backend engineering, SRE, or similar. - You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - You’re strong in high-performance SQL and query optimization. - You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns. - You can debug edge functions and understand distributed system behavior when failures get tricky. - You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - You have hands-on experience with cloud hosting providers like AWS. - You’re comfortable in terminal and Linux environments. - You thrive in high-volume situations and can form/test assumptions quickly. ADDITIONAL REQUIREMENTS - Must be a fluent bilingual Japanese/English Speaker - Must have experience support complex technical products in Japanese with native speakers - Ideally located in Japan, but location is flexible as long as you can work during Japan business hours. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT TH

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