Senior Account Manager

mirakl · Londonsenior

In short

▸Gestiona cuentas enterprise clave en EMEA como gerente de cuentas sénior.
▸Día a día: crecimiento, retención y estrategia con clientes estratégicos, alineado con equipos globales.
▸Destacado: Formas parte de un equipo internacional con acción global en mercados como Francia, Reino Unido, Alemania y más.

Fluency in English is required, both written and verbal.

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What they ask for

✓5+ años de experiencia en gestión de cuentas en SaaS o tecnología.
✓Probados resultados en crecimiento de cartera y retención de clientes enterprise.
✓Capacidad demostrada para liderar alianzas estratégicas con clientes clave.
✓Experiencia en entornos multiculturales y comunicaciones en inglés
✓Iniciativa para escalar impacto a nivel regional y global
✓Dominio de CRM (ej. Salesforce) y herramientas de análisis de cliente.

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About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com . Mirakl in Numbers: • 🗓️ Founded in 2012 | Member of French Tech Next40 • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: • 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success • 🏆 Get Things Done: We prioritize action and efficiency for impactful results • 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence • 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture • 🤝 Satisfy & Empower Clients: We're committed to our clients' success 1. The Team You'll Join You'll be part of our EMEA Account Management team led by Stanislas Joly, VP Account Management Global. The team consists of 5 Account Managers, each managing a portfolio of enterprise clients across different EMEA markets. Together, you'll be driving growth and retention for Mirakl's most strategic clients across the region, while regularly exchanging best practices and deal learnings with your counterparts in the AMER account management team. "As a Senior Account Manager, you will be part of an international team of fun colleagues based in London, Boston, Bordeaux, and Paris. We connect through weekly syncs to share best practices and team wins, regular meet-ups for team-building activities, quarterly business reviews to align everyone on objectives, and a global yearly Sales Kick-off." — Stanislas Joly, VP Account Management Global 2. Your Impact • Own and grow a portfolio of enterprise platfor

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