Legal Operations Associate

Stripe · Bengalurumid

In short

▸Asistente de Operaciones Legales que revisa denuncias de incumplimientos y garantiza cumplimiento regulatorio.
▸Trabajas con usuarios, equipos internos y entidades gubernamentales para mejorar procesos y experiencia del cliente.
▸Eres parte clave en crear un nuevo equipo global de operaciones para Stripe desde cero.

Fluency in English is required

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

What they ask for

✓2 a 6 años de experiencia en servicio al cliente o operaciones con enfoque en usuarios
✓Excelentes habilidades de comunicación escrita y verbal
✓Enfoque orientado a procesos y capacidad para mejorar eficiencia operativa
✓Capacidad para priorizar y trabajar en entornos dinámicos
✓Habilidades para colaborar con múltiples equipos y partes externas
✓Disposición para trabajar en oficina con fuerte colaboración interequipo

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

emailcomplianceregulatorylegal requestsgovernment agenciesproduct offeringsuser experienceprocess improvementsoperational workflowscross-team collaboration

Who should you write to at Stripe?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's global legal operations team is dedicated to delivering an exceptional support experience for legal entities, law firms, and government agencies reporting compliance violations and policy non-adherence. The team plays a vital role in managing and ensuring compliance with various legal requests and requirements that Stripe users must regularly follow. What you’ll do Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know! Responsibilities • Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board. • Support users' concerns and provide exceptional customer service. • Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience. • Respond to reports submitted by legal and government entities via email. • Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features. • Gather unique insights into how thousands of businesses using Stripe operate and scale. • Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact. • Play a key role in establishing a new team and fostering an operational culture at Stripe. • Partner with global operations specialists or business process owners to manage critical workflows effectively. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You have excellent communication skills, both written and verbally • You might have close to 2 to 6 years of experience in customer service or internal/external user-facing operations • You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges • You are able to identify opportunities to improve operational efficiency • You have a process-oriented mindset and ability to get things done • You enjoy working in an in-office environment with strong cross team collaboration and support • You are able to prioritize and enjoy working in a dynamic space • You are humble and have a proven track record for working well across teams and with external partners

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