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Forward Deployed Engineer - Zurich

OpenAI·Zurich, Switzerlandsenior

In short

  • →Ingeniero de despliegue avanzado que lleva modelos de vanguardia a producción con clientes clave.
  • →Día a día: diseño, construcción y despliegue full-stack de sistemas con LLMs, trabajando de cerca con equipos del cliente y de producto.
  • →Destacado: Trabajas en Zurich con 50% de viajes, y tu feedback directo moldea el futuro de los modelos y productos de OpenAI.

Fluent English required for collaboration with global teams.

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The questions they'll ask you

1. ¿Cómo has abordado un despliegue de modelo LLM con un cliente cuando las expectativas eran ambiguas?

2. Describe un caso donde tu código o diseño tuvo un impacto directo en la adopción del producto por parte del cliente.

3. ¿Cómo validas el impacto real de un sistema de IA en un flujo de trabajo del cliente, más allá de métricas técnicas?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓5+ años de experiencia en ingeniería o despliegue técnico con trabajo directo con clientes.
  • ✓Experiencia probada en sistemas complejos en entornos rápidos y ambiguos.
  • ✓Capacidad para escribir código de producción en Python, JavaScript o stack comparable.
  • ✓Construcción o despliegue de sistemas impulsados por LLMs o modelos generativos.
  • ✓Habilidades sólidas de comunicación con ingenieros, productos y stakeholders del cliente.
  • ✓Capacidad para tomar decisiones rápidas y claras bajo presión, simplificando la complejidad.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

PythonJavaScriptLLMsGenerative ModelsFull-Stack SystemsProduction DeploymentSystem DesignCustomer EngineeringProduct TeamsResearch Teams

Who should you write to at OpenAI?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Zurich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience Simplify complexity and make fast, sound decisions under pressure Communicate clearly with engineers, product teams, and customer stakeholders Spot risks early and adjust without slowing down Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.

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