Senior Product Manager, Core People Technology

Deliveroo·Londonsenior

In short

→Gestionar el sistema central de recurso humano (Workday) para miles de empleados globales.
→Transformar solicitudes caóticas en planes claros y priorizados con soporte técnico y de compliance.
→Ser el primer PM dedicado a este espacio: definir procesos, marcos y operaciones sin depender de ti mismo.

Fluent English required for collaboration across DoorDash, Deliveroo and Wolt teams.

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What they ask for

✓Experiencia end-to-end como PM en un sistema crítico (no solo feature-level)
✓Conocimiento profundo de Workday o HRIS comparable (configuración, procesos, integraciones)
✓Capacidad demostrable de priorizar con métodos repetibles cuando la demanda supera la capacidad
✓Habilidades para estructurar solicitudes vagas, mapear procesos actuales y definir resultados comprobables
✓Aptitud para colaborar directamente con ingenieros, analistas y equipos de People Ops, Compliance y Payroll
✓Uso responsable de IA para procesar solicitudes multi-formato/lengua, pero sin automatizar decisiones críticas (pago, empleo, permisos, comp

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

WorkdayHRISAI toolsPeople OperationsCompliancePayrollTotal RewardsBusiness Systems AnalystsEngineering podIntake processes

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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Product Manager, Core People Technology Location: London | Work model: Hybrid | Reports to: Senior Manager, People Product About the team People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces. About the role Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you. This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above. What you'll be doing • Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why • Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes • Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationship • Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work • Build and evolve the operating model across the analyst and engineering pod — the mechanisms, documentation and intake processes that let the space run with less coordination overhead • Use AI tools to accelerate translation of messy, multi-format, multi-language inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated (anything touching pay, leave, employment status or right to work) • Escalate proactively on statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date • Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short Requirements • Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing — not co-ownership of a feature • Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations • Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method (not just instinct) for deciding

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