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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe , Toptal is the world’s largest fully remote workforce . We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary As a Screening Team Lead, you will be a valuable member of the Toptal Talent Screening team, managing the Digital Marketing Screening team. In addition to managing Screeners, you will plan and execute new screening initiatives, analyze team and Screener metrics, and work with multiple internal teams within Toptal, as well as with other Screening Team Leads in order to implement new requirements that will help us better evaluate Toptal talent. You will be responsible for the performance of screening steps, which includes monitoring performance of current paths, maintaining and updating the screening exercises, supporting new specializations setup and screening capacity planning, hiring and coaching Screeners. Ultimately, you will own the overall quality of talent entering the platform in the Digital Marketing vertical. In addition, you will maintain clear documentation of all Digital Marketing screening policies, processes, and content, in compliance with cross-vertical standards. We’re looking for a person with outstanding management, communication, organization, and analytical skills. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Leading and managing the Screening team to achieve performance metrics and quality targets. Minimizing team turnover and maximizing team member satisfaction. Optimizing team structure to support changes in supply, growth strategy, and capacity planning. Managing internal team projects. Planning, creating, and releasing new team initiatives and process updates. Working with vertical subject matter experts to optimize tasks and screening step content. Supporting Vertical Lead in vertical initiatives. Supporting the Manager of Business Screening and QA Manager in establishing a customer-centric approach for Digital Marketing screening and ensuring compliance with the new standards. Serving as an escalation point for talent disputes while also monitoring, investigating, and remedying issues as they arise. Leading the build-out of new talent specializations, including hiring the screeners needed to support them. Creating, managing, and maintaining documentation that supports screening processes and procedures while complying with cross-vertical standards. Providing guidance and feedback to analytics teams to improve reporting across Digital Marketing Screening. Monitoring talent screening passing rates, activation speed, and other key metrics. Supporting the QA team in evaluating screener performance during interviews and other interactions with talent. In the first week, expect to: Complete onboarding and become familiar with the Talent Screening team, systems, tools, and operational workflows. Meet key stakeholders to understand business priorities and the Screening team’s objectives. Shadow core screening operations and cross-functional workflows to understand how screening supports the talent lifecycle. In the first month, expect to: Develop a solid understanding of the end-to-end talent journey, from application through activation. Learn the different screening models, processes, and operational workflows, including standard, expedited, and custom screening paths.

Marketing Screening Team Lead

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