Strategic Account Manager (Germany)

Reindeer Ai·Germanysenior

In short

→Gestiona cuentas enterprise en Alemania, impulsando expansión y retención de clientes en un producto de IA agente.
→Trabajas de cerca con fundadores, ventas y desarrollo para convertir flujos de trabajo en operaciones impulsadas por IA.
→Eres el principal enlace con clientes, líder en valor, y construyes desde cero la función de gestión de cuentas.

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The questions they'll ask you

1. ¿Cómo estructurarías el onboarding de un cliente en una empresa financiera para un agente de IA que optimice flujos operativos?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓5-8+ años en gestión de cuentas, éxito en SaaS enterprise
✓Proven historial de retención y expansión de clientes
✓Experiencia con múltiples actores en empresas complejas
✓Habilidades de negociación y cierre de acuerdos complejos
✓Presencia ejecutiva y comunicación clara
✓Fluidez nativa o profesional en alemán (obligatorio)

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

SaaSAI agentsenterprise workflowscustomer successaccount managementcross-functional collaborationrenewalsexpansionQBRsproduct roadmap

Who should you write to at Reindeer Ai?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact. We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in. We're building our Account Management team. This role is for a relationship-driven, commercially sharp operator who moves fast, loves building from scratch, and works closely with founders, Sales, and R&D to grow and retain our enterprise customer base. This is not a “manage and maintain” role, it’s a high-impact, revenue-owning position working closely with our leadership team, Sales, Product, and R&D to shape how we retain and grow our enterprise customer base and drive best-in-class customer experience. You'll own the post-sale relationship, from onboarding through renewal and expansion end-to-end, while helping to define how our customer success and account management function scales and operates effectively and efficiently.

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