Operations Specialist, Bluebikes

Lyft · Boston, MAmid

En corto

▸Especialista en operaciones para un sistema de bicicletas compartidas en Boston.
▸Se encarga de procesos diarios, análisis de datos, gestión de proveedores y mejora continua del servicio.
▸Destaca la oportunidad de impactar en movilidad sostenible y comunidad urbana.

Proficiency in English required

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Licenciatura o 4+ años de experiencia en operaciones en entornos dinámicos como almacenes o entrega.
✓Experiencia usando Google Sheets y herramientas de análisis de datos para resolver problemas.
✓Habilidades organizativas y de gestión del tiempo excelentes.
✓Atención al detalle y capacidad para ver el panorama general.
✓Habilidad comprobada en resolución de problemas basada en datos.
✓Capacidad para comunicarse con stakeholders, clientes y proveedores.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Google SheetsData analysis toolsSOPsPlaybooksSLAsInvoicing systemsAsset trackingContractor relationship managePerformance auditingStakeholder communication

¿A quién escribirle en Lyft?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Bluebikes , the Boston area’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Bluebikes in developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Bluebikes system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: • Ensure smooth daily field operations: monitor performance, create/refine playbooks and SOPs, support workforce planning, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot • Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements • Own end-to-end processes like invoicing and asset tracking to support the success of the business • Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies • Support the Bluebikes team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects • Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary • Manage shifting priorities effectively, adapting to dynamic needs while maintaining a positive, solution-oriented attitude Experience: • Bachelor’s degree or 4+ years of experience overseeing operations in a complex, fast-moving, rapidly changing environment such as a distribution warehouse, marketplace, or delivery operation • Experience using Google Sheets and other data analysis tools to identify inefficiencies and propose solutions • Excellent organizational and time management skills • Strong attention to detail, with an ability to zoom out and understand the bigger context of your work • Proven track record of data-based problem-solving with the ability to think on your feet • Nice to have: • Experience in a warehouse or hands-on operations environment • Strong interest in biking, bikeshare, sustainable transportation, and city planning • Familiarity with AI tools to strengthen day-to-day productivity Benefits: • Great medical, dental, and vision insurance options with additional programs available when enrolled • Mental health benefits • Family building benefits • Child care and pet benefits • 401(k) plan with company match to help save for your future • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible • Subsidized commuter benefits • Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for e

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.