Senior Technical Solutions Manager

Reddit·London, United Kingdomsenior

In short

→Líder técnico para resolver problemas complejos en publicidad de Reddit en EMEA.
→Actúa como consejero técnico clave para anunciantes, agencias y equipos internos.
→Destaca por influir en mejoras de producto a partir de problemas recurrentes.

Fluency in English required

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What they ask for

✓Experiencia comprobada en soluciones técnicas para publicidad digital.
✓Conocimiento profundo de tecnologías de publicidad en aplicaciones (app ads).
✓Habilidades avanzadas para investigar y resolver problemas técnicos complejos.
✓Capacidad para traducir problemas técnicos en recomendaciones prácticas.
✓Experiencia trabajando con APIs, integraciones y sistemas de medición (como SKAN).
✓Capacidad para gestionar incidencias críticas y coordinar equipos técnicos.

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Ads ManagerCampaign CreationTargetingAd ExperiencesDeliveryPacingAuctionsReportingMeasurementBusiness Manager

Who should you write to at Reddit?

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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As Reddit continues to scale its advertising business, we’re looking for a Senior Technical Solutions Manager based in EMEA to help drive the success of Reddit Ads across the region. This is a senior individual contributor role that works across the Reddit Ads product portfolio, with particular expertise in app advertising technologies. You’ll act as a trusted technical advisor to advertisers, agencies, partners, Sales, Product, Engineering, and regional go-to-market teams. You’ll lead complex investigations across campaign creation, delivery, measurement, reporting, APIs, integrations, funding, account access, and third-party reporting. You’ll also translate recurring technical issues and customer feedback into product improvements, scalable guidance, and more effective operating processes. This role is expected to work from the London office 1–2 days per week. Responsibilities: • Lead complex technical investigations: Diagnose and resolve ambiguous advertiser and partner issues across Ads Manager, campaign creation, targeting, ad experiences, delivery, pacing, auctions, reporting, measurement, Business Manager, asset sharing, funding instruments, credit lines, account access, APIs, integrations, MMP and SKAN workflows, validation requests, and third-party reporting discrepancies. • Advise customers and partners: Act as a trusted technical advisor, translating business objectives into practical recommendations across implementation, measurement, troubleshooting, and platform usage. • Manage escalations end to end: Triage urgent and revenue-impacting issues, coordinate the appropriate Product and Engineering stakeholders, maintain clear communication, and drive resolution against agreed service expectations. • Apply structured technical analysis: Use logs, data, APIs, event payloads, developer tools, documentation, and reproducible test cases to isolate root causes and distinguish between configuration issues, integration failures, measurement discrepancies, and product defects. • Influence product and engineering priorities: Identify recurring technical issues, regional friction points, and operational gaps. Turn findings into clear busin

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