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Jobs / Gusto

Staff Software Engineer, PEO

Gusto·San Francisco, CA - Hybridsenior

In short

  • →Ingeniero de software que lidera la experiencia de onboarding del PEO, desde el primer contacto hasta la configuración completa.
  • →Trabajas con múltiples equipos y productos para crear una experiencia fluida, usando IA para mejorar el proceso y decisiones basadas en datos.
  • →Un rol clave en el mayor proyecto estratégico de Gusto: hacer que las pequeñas empresas adopten el PEO sin fricción.

Proficiency in English is required for collaboration across global teams.

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The questions they'll ask you

1. ¿Cómo diseñarías un flujo de onboarding que reduzca la tasa de abandono en una herramienta financiera altamente regulada?

2. Describe un caso donde usaste IA para mejorar tu productividad o la experiencia de un usuario.

3. ¿Cómo medirías el éxito de un onboarding si no se puede asignar una métrica directa de registro?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓8+ años de experiencia en ingeniería de software con productos de alto impacto.
  • ✓Capacidad para liderar desde el producto hasta la implementación en código.
  • ✓Experiencia sólida en desarrollo full-stack en entornos de producción a gran escala.
  • ✓Habilidad para trabajar en dominios regulados con alta precisión y calidad.
  • ✓Compromiso activo con herramientas de IA en el desarrollo diario.
  • ✓Experiencia en análisis de funnels, métricas y pruebas A/B para optimizar usuarios.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

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Who should you write to at Gusto?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role Gusto is building a PEO (Professional Employer Organization): a product where Gusto becomes a co-employer for small businesses, taking on payroll, benefits, workers' compensation, and HR compliance so owners don't have to assemble it themselves. It's one of the biggest strategic bets in the company. As a Staff Engineer on PEO Growth, you'll own the path from how a business discovers PEO all the way to getting the business fully set up. The decisions you make here shape whether a small business can adopt one of the most consequential products we've ever shipped, or give up halfway through. About the Team PEO Growth owns the customer experience of adopting the PEO — the end-to-end journey that takes a business from interested to fully up and running. Much of what that journey depends on is built by other teams across Gusto, so our job is to make it feel like one coherent product rather than a series of handoffs. That makes the work as much cross-team design and negotiation as it is code, and it means you'll have real influence over how the experience gets shaped, not just how it's implemented. The team is a pod of engineers, product manager, and designer with a bias towards building and shipping. Here's what you'll do day-to-day • Own the PEO Onboarding experience end to end — how a business learns about the PEO, commits to it, and gets set up on it — and be accountable for whether customers make it all the way through. • Set technical direction: turn ambiguous product bets into designs, sequencing, and durable abstractions that hold up as the product and its audience grow. • Build in a regulated domain where quality and accuracy is critical. • Partner across other app teams to integrate their domains into one coherent journey, and negotiate the seams when ownership is unclear. • Use AI as a normal part of how you work — coding agents, review, debugging, and codebase exploration — and help build AI-assisted guidance into the onboarding experience itself so customers get unstuck without waiting on a human. • Instrument the funnel and make decisions from it: define what "onboarding is working" means, measure it, and use experiments rather than intuition to decide what to change. • Raise the engineering bar in a fast-moving area — reviews, testing strategy, observability, and the judgment calls about where to build carefully and where to move fast. Here's what we're looking for • 8+ years of professional software engineering experience, including meaningful time owning customer-facing product surfaces in a large production codebase. • Strong full-stack range: comfortable i

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