(Senior) CRM Manager (f/m/d)

JUIT GmbH·Berlinsenior

In short

→Gestiona y optimiza estrategias CRM y automatizaciones para mejorar retención y valor de vida del cliente.
→Diseña viajes del cliente escalables y personalizados con enfoque en datos y pruebas A/B.
→Destacado: liderazgo en cultura de experimentación data-driven dentro del equipo de marketing.

Excellent communication skills in German and English

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The questions they'll ask you

1. ¿Cómo has diseñado una automatización de CRM que mejoró la retención de clientes en un proyecto anterior?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓Experiencia comprobada en gestión de CRM y estrategias de ciclo de vida del cliente.
✓Habilidades avanzadas en análisis de datos y toma de decisiones basada en métricas.
✓Capacidad para gestionar múltiples proyectos simultáneos con autonomía.
✓Experiencia trabajando con equipos cruzados (Marketing, Producto, BI, Tecnología).
✓Dominio del alemán y nivel avanzado de inglés (escrito y hablado).
✓Conocimiento práctico de herramientas de automatización y personalización CRM.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

CRMCustomer JourneyAutomationPersonalizationSegmentationData-Driven Decision MakingA/B TestingExperimentation CultureBI ToolsCross-Functional Collaboration

Who should you write to at JUIT GmbH?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Your Impact At Juit, we enable our customers to eat healthy every day by delivering meals prepared by chefs directly to their homes. Our goal is to become the number 1 brand for healthy meals in Germany by providing our customers with the best online, meal, and delivery experience. Our customers are already convinced - 4.8 out of 5 stars with over 20k reviews speak for themselves. Support us in making healthy eating even easier and become (Senior) CRM Manager (m/f/d) at Juit. As (Senior) CRM Manager (m/f/d), you will be part of the Marketing team and will be the interface to our community. In this role, you will promote continuous contact, provide inspiration, and set impulses to maintain the close relationship with our customers. Responsibilities You continuously develop and optimize our CRM and Lifecycle Strategy . You build scalable Customer Journeys and Automations and further develop them. You are responsible for the CRM Roadmap and drive our Personalization and Segmentation Strategy . You develop new CRM initiatives to increase Retention , Customer Lifetime Value , and Loyalty . You work closely with cross-functional teams (Marketing, Product, BI, and Tech) to continuously optimize the Customer Experience . You establish a data-driven Test and Experimentation Culture within CRM. Your Strengths You work self-directed , are extremely proactive , and possess the problem-solving competence to confidently master challenges. You think data-driven , can design analyses, and directly convert these insights into Business Decisions and Campaign Optimization . You master the planning, organization, prioritization, and implementation of multiple projects simultaneously. You work efficiently and independently, but are also a strong Team Player . You are open to feedback and consistently focus on the results . Your communication skills in German and English are excellent. You know how to seamlessly coordinate with other teams to optimize the CRM Strategy and all Marketing Activities . Our Promise Impactful work in a growing company with development opportunities Committed team with talented and inspiring colleagues Well-organized onboarding and responsibility from day one A modern workplace Employee discount on Juit meals Our Values Apply now! You want to be part of our team and help shape the future of Juit? Then apply now! We are looking forward to your application. Please note, that for all applications a work permit in Germany is required!

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