Market Manager, Australia

Airbnb · Sydney, Australiamid

In short

▸Gestionar y desarrollar a anfitriones profesionales en Australia y Nueva Zelanda.
▸Analizar datos, optimizar listados y gestionar relaciones para crecer el mercado local.
▸Destacado: eres el experto local en mercado, con influencia en estrategia y proyectos innovadores.

Fluency in English required

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What they ask for

✓5+ años en ventas, gestión de cuentas o desarrollo de negocios
✓2+ años en tecnología, viajes o hospitality
✓Acierto comercial con dominio de tendencias del sector
✓Gestión del tiempo y priorización bajo múltiples demandas
✓Comunicación excepcional
✓Experiencia en gestión de anfitriones profesionales

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Airbnb platformData analysisSales strategyCustomer successProduct updatesPolicy changesCross-functional collaborationSupply acquisitionHost retentionIn-person support

Who should you write to at Airbnb?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimisation of host entrepreneurs and rising hosts in your assigned territory. These hosts can You will focus on building strong relationships with these hosts, helping them optimise their listings, improve pricing strategies, and enhance their overall success on Airbnb. Hosts are our brand and enable amazing travel experiences for our guests. The mission of the Supply team is to make hosting appealing, rewarding and easy. We are building capabilities that allow us to recruit and retain hosts at a global scale. The Difference You Will Make: As Market Manager based in Sydney, you will be responsible for the supply health and growth in key markets across Australia and New Zealand managing professional host accounts and supply acquisition of high-quality inventory. You will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch. A Typical Day: • Manage a book of business consisting of professional hosts, ensuring their retention, growth, and optimisation on Airbnb. • Analyse performance data to identify trends and take action on opportunities that drive increased bookings and host success. • Manage and deliver innovative supply building projects from concept to implementation. • Secure availability over high compression dates, ensuring hosts maximize their revenue potential. • Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. • Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. • Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs • Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance • Work cross-functionally with product, communications, public policy, legal and customer support teams. Your Expertise: • 5+ years of experience in sales, account management, business development or customer success • 2+ years of technology, travel or hospitality industry experience • Exceptional commercial acumen, with a deep understanding of revenue drivers, emerging industry trends, and the competitive landscape. • Strong time management and prioritisation skills with ability to manage competing priorities. • Excellent communication

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