Senior Solutions Engineer

Circleci·San Francisco, California, United States, London, UKsenior

In short

→Ingeniero de Soluciones senior que guía técnicamente a clientes enterprise en implementaciones y pruebas piloto de CircleCI.
→Día a día: demuestra viabilidad técnica, capacita a clientes y colabora con equipos de ventas y producto para resolver necesidades complejas.
→Destacado: eres el experto técnico clave en la vida útil del cliente, desde venta hasta retención.

Proficiency in English required for customer and team communication.

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What they ask for

✓5-10 años como ingeniero en desarrollo de aplicaciones, DevOps o CI/CD.
✓Experiencia comprobada en roles técnicos de venta o soporte a clientes enterprise.
✓Dominio de CI/CD, DevOps y lenguajes de scripting como Python y Shell.
✓Conocimiento avanzado de Docker o contenedores Linux.
✓Habilidades sobresalientes de presentación ante audiencias técnicas y no técnicas.
✓Capacidad de trabajar con equipos multidisciplinarios (ventas, producto, ingeniería).

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

CircleCICI/CDDevOpsDockerLinuxPythonShellSaaSInfrastructureNetworking

Who should you write to at Circleci?

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As a Senior Solutions Engineer at CircleCI you will be the customer’s trusted technical advisor throughout the sales and retention lifecycle. You’ll provide hands-on advice for cloud-based and single tenant deployment and product guidance with CircleCI’s largest prospects and customers. You will serve as the technical expert and owner of deal validation strategy, collaborating with account executives and success managers to identify customer business goals, needs, and pains and showing how CircleCI can address them. What You’ll Do • Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts. • Demonstrate the technical feasibility , integrated into our customer’s technology stack, ensuring early customer success and a long-term business relationship. • Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices. • Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements. • Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact. • Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements. • Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products. • Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities. What We’re Looking For • 5-10 years experience as an engineer in the application development, devops, or CI/CD space. • Extensive experience with solutions selling in a technical customer-facing role, such as Sales Engineer, Solutions Engineer, Customer Success Engineer, or similar position, preferably in a SaaS or software development environment. • Strong proficiency in CI/CD concepts, DevOps practices, software configuration, and scripting languages like Python, Shell, etc.. • Knowledge of Docker or Linux containers in general. • Outstanding presentation skills. You feel comfortable leading presentations and demos of our platform to groups, both technical and non-technical, in-person and virtually. • Proven track record of engaging with enterprise clients, understanding their technical requirements, and delivering solutions that drive customer success. • Ability to work collaboratively with cross-functional teams, Sales, Product, and Engineering, to advocate for customer needs and provide valuable insights for product enhancement. Ideal Candidates might also have: • Experience developing mobile applications across iOS and Android devices. • Strong ops/infrastructure knowledge, especially networking and security. About CircleCI CircleCI is the world’s largest shared continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 1 million builds a day - CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sa

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