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Jobs / gympass

SMB Success Junior Account Executive

gympassjunior

In short

  • →Ejecutivo de Cuenta Junior para PYMES en Francia, en crecimiento desde cero.
  • →Gestión de onboarding rápido, activación de empleados y retención de clientes mediante campañas digitales.
  • →Oportunidad única para ser uno de los primeros en Francia y definir el enfoque local.

Inglés necesario para comunicación interna

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The questions they'll ask you

1. ¿Cómo diseñarías un plan de activación para 500 empleados en primera semana de onboarding?

2. ¿Qué metrics usarías para detectar riesgo de churn en una cuenta de PYME?

3. Describe un ejemplo donde resolviste un problema de cliente que impactó la retención.

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓Experiencia previa en soporte o éxito de clientes para PYMES
  • ✓Capacidad para manejar alto volumen de cuentas con autonomía
  • ✓Habilidades de comunicación clara y persuasiva con HR
  • ✓Proactividad para identificar oportunidades de upsell
  • ✓Disponibilidad para trabajar 2 días por semana en oficina en París
  • ✓Inglés básico para comunicación interna

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

CRM (Salesforce)Email automation toolsWebinar platforms (Zoom, DemioCustomer success platformsGoogle WorkspaceMicrosoft TeamsSlackLinkedIn Sales NavigatorAnalytics dashboardsInternal collaboration tools

Who should you write to at gympass?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. We operate in 18 countries worldwide and our platform supports more than 40,000 clients, connecting their employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members across Europe, North America, and South America (2,000+ Wellhubbers and counting!), we’re on a mission to make every company a wellness company. As we continue to grow, we're extending our presence across Europe, with France among our next key markets! We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Client Success Account Executive II to join our SMB team in Paris ! This is a hybrid role, requiring a minimum of two days per week in our Paris office. Wellhub is officially expanding into France, and you will join a high-impact team at the forefront of this new venture! As one of the first SMB BDRs in the country, you will play a key role in building our presence from the ground up—generating pipeline, engaging HR leaders, and contributing to both the development of our local sales playbook and our go-to-market approach. This is a rare opportunity to take on real ownership from day one, introduce a global brand to a new market, and help shape our long-term success in France. YOUR IMPACT Reporting to the Country Lead your core mission will be to manage a wide portfolio of growing B2B businesses (typically up to 500 employees) and ensure their long-term satisfaction through the following pillars: • High-Velocity Onboarding: Lead the digital launch and setup process for a high volume of new SMB clients, guiding HR leads and business owners through their first 90 days seamlessly. • Engagement & Activation Drive: Create and execute scalable communication strategies (webinars, automated campaigns, and digital toolkits) to introduce Wellhub to our clients' workforces and rapidly increase user sign-ups. • Portfolio Health & Optimization: Monitor account health data to proactively identify low-engagement accounts, intervening with creative solutions to boost activation and prevent early churn. • Commercial Retention: Own the renewal cycle for your portfolio, handling high-volume contract renewals, minor contract updates, and identifying upselling opportunities. • Cross-Functional Bridge: Collaborate closely with the SMB Sales team to ensure smooth client handovers WHO

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