Solutions Delivery Manager

Benchling · BostonRemotomid

En corto

▸Gerente de Entrega de Soluciones que conecta producto, ciencia y clientes en biotecnología.
▸Trabaja con equipos internos y clientes para diseñar soluciones efectivas, especialmente en química, una área emergente de Benchling.
▸Destacado: el proceso de entrevista incluye un ejercicio o discusión centrado en inteligencia artificial para evaluar cómo se usa IA en el trabajo.

Proficiency in English required for role and collaboration across global teams.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia previa en entrega de soluciones o gestión de proyectos en ciencia o tecnología biomédica.
✓Capacidad para actuar como experto técnico y científico en casos de uso de clientes.
✓Habilidades para colaborar con equipos diversos sin guías claras o playsbooks existentes.
✓Experiencia en desarrollo y mantenimiento de documentación, mejores prácticas y activos de capacitación.
✓Habilidades sólidas de comunicación y enseñanza para capacitar equipos de experiencia del cliente.
✓Disposición para aprender y usar IA en el día a día y demostrarlo en el proceso de entrevista.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Benchling platformAI agentsAI modelsstructured scientific dataexperiment designproduct suitecustomer engagement toolsbest practices documentationenablement initiativescross-functional collaboration

¿A quién escribirle en Benchling?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. Weâre building an AI scientist for our customers. We canât do that if we havenât built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW The Solutions Delivery Manager is responsible for ensuring Benchling solution development, coverage, efficacy, quality, and enablement across the Customer Experience team. Operating at the intersection of our product suite and our customers, this dynamic role focuses on translating our product capabilities into effective solutions to match our customers' scientific use cases, and enabling the broader CX organization to operationalize around Benchling's best practices. Solutions Delivery Manager works cross-functionally with Benchling's build organization, as well as across the CX departments, to develop robust solutions that can deliver value to our customers, while improving internal knowledge and productivity. Chemistry is one of Benchling's newest and most exciting product areas â unlocking an entirely new group of companies, scientists, and science to be done on Benchling. This role will help navigate a budding product area through to market adoption, partnering closely with internal product, enablement, and delivery teams, while working directly with customers to build trust and help shape our vision in this space. Successful Solutions Delivery Managers will harness the knowledge and experience Benchling has gained across thousands of customer engagements, and leverage previous and learned experience to serve as an expert across scientific domains and modalities served by Benchling. They will develop, and continuously improve our solutions as both the science and Benchling product capabilities evolve. A successful candidate will be comfortable working across teams and systems, often with no existing guidance or playbook, to deliver impactful solutions and value aligned with our department and team goals. g. create documentation, drive enablement initiatives, refresh solutions, advise on customer engagements, etc.)

No apliques sin prepararte

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