Senior Account Manager [ Mat Cover 9 Months FTC]

WPP Production · London, England, United Kingdomsenior

In short

▸Gerente de cuenta senior que gestiona proyectos digitales para TJX desde una oficina en Watford.
▸Trabaja híbrido: 2-3 días por semana en el cliente, con colaboración estrecha con equipos internos y agencias.
▸Destacado: rol implantado en sede del cliente con autonomía total en la entrega de proyectos de Web, Email y Paid Media.

Fluent English required

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What they ask for

✓Experiencia mínima de 5 años en gestión de cuentas o proyectos en agencias de marketing o producción.
✓Habilidades avanzadas de comunicación y gestión de stakeholders.
✓Capacidad demostrada para gestionar múltiples proyectos bajo plazos ajustados y presupuestos.
✓Conocimiento profundo de procesos de producción digital (web, email, medios pagos).
✓Experiencia previa con clientes de retail o grandes marcas de consumo.
✓Capacidad de identificar mejoras en flujos de trabajo y proponer soluciones.

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WPP OpenSLAsKPIsProject Management ToolsWebEmailPaid MediaClient ProposalsStatus ReportsAgendas

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About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. com . A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Senior Account Manager do at WPP Production? As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account. You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and budget. You will be client focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability. What does a Senior Account Manager do at WPP Production, on the TJX account? You will be working within the client's Activation Account team, implanted onsite working on behalf of the client. You will attend TJX office in Watford two/three times a week and occasionally work from the WPP Production office in London. You will deliver projects, working with TJX's onsite in-house creative team. You will be responsible for managing projects from briefing to final delivery, ensuring that TJX stakeholders, clients and agencies, adhere to set timings to ensure a timely delivery of all projects. You will be working on a range of Digital Media projects, such as Web, Email and Paid Media Client management responsibilities: Immerse yourself in the client's brand and offering Prepare client proposals Present and deliver creative work appropriately – take ownership of your work and ensure best in class delivery of work to a high standard Provide weekly status reports, accompanied by a meeting or call as per client needs Provide agendas and detailed contact reports following all client meetings Set and manage client expectations deliverables and timeframes Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible Identify areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client Build strong day to day relationships with all clients and agency stakeholders – communication is key Identify training requirements and opportunities for clients to ensure their adherence to processes and improve workflow Project Management responsibilities: Co-ordinate between all relevant parties, this might be internally within the client TJX, internally within WPP Production or with other agencies and 3 rd party partners of TJX.

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