Ocean Operations Associate

Flexport · Manila, Philippinesjunior

En corto

▸Asistente de Operaciones Oceánicas en Manila, gestionando envíos internacionales desde booking hasta entrega.
▸Enfocado en mejorar procesos con automatización, herramientas internas y uso de IA en el día a día.
▸Oportunidad única para ser uno de los primeros miembros en Filipinas con camino claro hacia liderazgo.

Fluency in English required for client and cross-functional communication.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia previa en operaciones/logística internacional o transporte marítimo (FCL/LCL).
✓Capacidad para comunicarse efectivamente con clientes y partners clave (transportistas, aduanas, CFS).
✓Habilidades analíticas para identificar cuellos de botella y proponer soluciones.
✓Capacidad de trabajar en entornos inciertos y tomar iniciativas sin supervisión constante.
✓Compromiso con la mejora continua y el uso proactivo de herramientas de IA.
✓Aptitud para colaborar con equipos multidisciplinarios (ventas, operaciones, gestión de país).

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Flexport systemsAI toolsinternal toolsdashboardsworkflowsshipment documentationSLAscarrier coordinationcustoms teamsCFS/warehouse operators

¿A quién escribirle en Flexport?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: The Ocean Operations Associate role, based in Manila, is a rare opportunity to be at the ground floor of Flexport Philippines’ growth. As one of our earliest team members in the region, you will wear many hats and play a defining role in shaping our operations, culture, and client experience. This is a career-defining role with a clear path forward. You will develop a deep understanding of global logistics end-to-end, from operations and process design to client management and commercial strategy, working alongside country leadership, operations management, and sales teams. This breadth of exposure is intentional: we want to develop the next generation of logistics leaders. What You Will Do: The role is anchored in operations, with a strong bent towards process improvement and automation. Core tasks: • Execute end-to-end shipments across all modes (FCL, LCL, import and export), including bookings, documentation, planning and milestone tracking. • Communicate directly with clients, carriers, trucking providers, CFS/warehouse operators and customs teams to keep shipments on time and on spec. • Troubleshoot shipment exceptions proactively and escalate issues with clear context and a recommended path forward. • Maintain data accuracy across Flexport systems to meet KPIs and client SLAs. • Support account managers and customs teams to deliver an exceptional client experience. Process Improvement & Automation • Identify operational bottlenecks and design scalable solutions anchored in AI, code, and automation. • Build or contribute to internal tools, dashboards, and workflows that reduce manual effort and improve data quality. • Leverage AI tools proactively in your daily work—from drafting client communications to analysing shipment data—and share learnings with the team. • Champion a culture of continuous improvement; if you see something broken, fix it. Stakeholder & Cross-Functional Collaboration • Work directly with country management, operations leads, and sales teams to align on priorities and client needs. • Build trusted relationships with clients, external partners including carriers, customs brokers, and freight vendors. • Contribute to regional strategy discussions and bring an operator’s perspective to commercial decisions. What we’re looking for: The Four A’s • Agency : You don’t wait to be told. You identify problems, take ownership, and drive solutions without prompting. You treat Flexport’s business like your own. • Adaptability : You thrive in ambiguity and change your approach when circumstances demand it. You stay calm w

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