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Vacantes / Gusto

Dedicated Service Advisor

Gusto · San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; United States - RemoteRemotomid

En corto

  • ▸Asesor de servicio dedicado para pequeñas empresas en Gusto, ayudando con payroll, seguros y beneficios.
  • ▸Día a día: resolver consultas, guiar a clientes, usar herramientas de IA y colaborar con equipos de soporte.
  • ▸Destacado: Gusto valora fuertemente el uso activo de herramientas de IA en todos los roles.

Se requiere nivel intermedio de inglés para la comunicación con clientes y equipos.

Postularme en la empresa ↗Compartir por WhatsApp

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

  • ✓Experiencia previa en atención al cliente o soporte técnico
  • ✓Habilidades demostradas en resolución de problemas complejos
  • ✓Capacidad para comunicar información técnica de forma clara
  • ✓Disposición para trabajar híbrido (2-3 días en oficina)
  • ✓Excelente manejo del tiempo y priorización de tareas
  • ✓Actitud proactiva y orientada a la mejora continua

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Gusto's internal systemsCRM toolsTicketing systemsAI-powered assist toolsInternal knowledge basesVideo conferencing platformsEmail communication toolsDocument collaboration toolsPayroll softwareHealth benefits administration

¿A quién escribirle en Gusto?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: [Lead Statement with 3-4 Sentences about the role] Some job aggregators will grab these first few sentences. Make sure to write a compelling pitch here at the top that will grab the attention of an applicant. About the Team: [3-4 Sentences about the team] Here’s what you’ll do day-to-day: • Bullet Points (5-7) Here’s what we're looking for: • Bullet Points (5-7) in the order below [Recommend No more than 7 bullet points ] • Years of Experience in the field • Experience • Skills • Attributes • Any degree requirements [Insert target pay range blurb. Reminder: Including this information is MANDATORY for all roles with the exception of L7 and Turkiye roles] Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital stat

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