InterviewHack.ai
Start free
Jobs / Gitlab

Senior CX Platform Engineer

Gitlab·RemoteRemotesenior

In short

  • →Ingeniero de plataforma senior que construye y gestiona agentes de IA para experiencias de cliente.
  • →Usa Claude Code y GitLab Duo como entorno principal para desarrollar, probar y desplegar workflows autónomos.
  • →Destacan las integraciones seguras con sistemas empresariales (Salesforce, Gainsight, etc.) mediante MCP y evaluaciones de seguridad.

Proficiency in English is required for collaboration with global teams.

Apply on company site ↗Share on WhatsApp
✓ Free to start✓ Runs in your browser✓ First dossier, no card✓ Ready in ~1 minute

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Your first dossier is free.

The questions they'll ask you

1. ¿Cómo has estructurado un agente de IA para una tarea de investigación de cuentas, y qué controles de seguridad implementaste?

2. Describe un workflow de multi-etapa con agentes que hayas implementado en producción, incluyendo puntos de verificación humana.

3. ¿Cómo garantizas la consistencia y mantenibilidad de agentes compartidos en un equipo usando AGENTS.md y convenciones de código?

🔒 +7 more questions

No card. Upload your resume and the full dossier is ready in ~1 minute.

🎧Land the interview? Bring the copilot. Our free extension listens to the live interview and flashes 3-4-word anchors from your resume and prep — glance, connect, talk. Get the extension →

💵 USD · Remote · No visa

Not finding what you want? Try Micro1

Micro1 places engineers directly at US companies paying in USD. One vetting, multiple offers — no cold applying.

Get matched by Micro1 →
📬Jobs picked for YOUR resume, every morning on WhatsApp. Free: text “vacantes” and the bot sends your daily matches. Subscribe →

What they ask for

  • ✓Experiencia comprobada en ingeniería de software con Python y TypeScript.
  • ✓Conocimiento profundo en CI/CD, testeo y despliegue en producción.
  • ✓Habilidades en infraestructura cloud (AWS, ECS, RDS, Lambda).
  • ✓Experiencia previa con agentes de IA, framework de agentic workflows.
  • ✓Capacidad para documentar, compartir patrones y garantizar propiedad compartida.
  • ✓Compromiso con código de producción, revisión crítica y seguridad.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Claude CodeGitLab Duo Agent PlatformModel Context Protocol (MCP)AWSECSRDSLambdaTerraformPythonTypeScript

Who should you write to at Gitlab?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery. What you'll do • Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production. • Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't. • Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform. • Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data. • Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions. • Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership. • Prototype with Customer Success, Digital Suc

Looking for something similar?

Leave your email and we'll alert you when matching jobs appear.

Don't apply unprepared

We research who's interviewing you, tailor your CV and rehearse you live — first one free.

InterviewHack.ai

Prepare for the exact interview: who's interviewing you, a tailored CV, and a real coach.

Product

JobsCompanies hiringAll free toolsResume verdict (Jev)Free cover letterInterview questions by roleTechnical assessment simulator"Tell me about yourself" answerFree ATS checkerInterview-English checkSalary checkSalary negotiation scriptFree STAR answerLinkedIn headline + AboutLATAM salary reportFree coursesBlogTailored CVSpoken practicePricingAffiliates — 30%

Remote jobs

ReactPythonFull-StackLATAMArgentinaMexicoSee all →

Prepare

Spoken practiceFrontendBackendAI EngineerBy companySell with your CV

Company

For employersAboutContactPrivacyTerms

© 2026 InterviewHack.ai · Your CV is yours. Never used to train anything. · A product of IA-PTY

Similar open roles

Business Development Representative - West

Gitlab · Remote, Canada; Remote, United States

→

Senior Account Executive

Gitlab · Remote, Austria

→

Senior Backend Engineer, Core DevOps: Container Registry

Gitlab · Remote, United Kingdom

→

Business Development Representative

Gitlab · Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom

→