Global Brand Relations Director

Sohohouseco · Londonsenior

In short

▸Líder global de relaciones con marcas clave, gestionando las 50 empresas más gastadoras.
▸Impulsa crecimiento comercial del 30% anual en partnerships con empresas globales.
▸Combina ventas, estrategia y experiencia de cliente en hospitality, lujo y eventos.

Fluent English required for global collaboration and client engagement.

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What they ask for

✓Experiencia comprobada en relaciones con marcas globales y cuentas corporativas.
✓Habilidades avanzadas de negociación y cierre de acuerdos de alto valor.
✓Capacidad para liderar equipos y alinear múltiples funciones globales.
✓Comprensión profunda del sector hospitality, lujo y eventos.
✓Experiencia en gestión de KPIs y reporting comercial a nivel global.
✓Inglés fluido para comunicación con equipos y clientes internacionales.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Private hireBedroomsTravelMembershipsBrand-owned experiencesEventsCorporate partnershipsGlobal brand partnersRevenue growthClient experience

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The Role.. The Global Brand Relations Director will own and grow Soho House's relationships with its most valuable global brand partners, driving significant commercial revenue across private hire, bedrooms, travel, memberships, brand-owned experiences and events. This role will serve as the senior global lead for the company's top-spending corporate accounts, creating a world-class client experience while identifying new opportunities to deepen engagement and unlock revenue growth. The successful candidate will combine strong commercial instincts, unbeatable sales acumen, global relationship management expertise, and a deep understanding of culture, hospitality, luxury, and the way large-scale global brands work internally. Main Duties... Global Brand Partnership Leadership • Act as the senior global relationship lead for Soho House's top 50 highest-spending corporate partners. • Develop and execute strategic growth plans for each account to increase annual spend and partnership value. • Build trusted relationships with senior decision-makers across marketing, partnerships, events, communications, talent, and executive leadership teams. • Ensure Soho House remains the preferred hospitality, travel, events, and membership partner for key global brands. • Identify opportunities to expand partnerships across multiple Soho House business lines and regions. • Create bespoke partnership solutions that deliver mutual commercial and brand value. Revenue Growth & Commercial Performance • Own revenue targets across the global corporate partnerships portfolio. • Deliver a minimum 30% year-on-year growth in spend from top 50 brand partners. • Proactively identify and convert new revenue opportunities across: • Private hire and events • Bedrooms and group bookings • Lead negotiations on high-value commercial agreements and long-term corporate partnership contracts. • Develop pipeline visibility and forecasting across all major accounts. Cross-Functional Leadership • Partner closely with regional sales teams, private hire leaders, membership teams, operations leaders, and marketing partnerships teams. • Ensure alignment between global commercial priorities and local execution. • Create a consistent approach to managing strategic accounts across all regions. • Act as the central point of coordination for major global brand opportunities to drive towards ‘corporate partnerships’ with brands. • Drive collaboration between teams to maximise commercial outcomes and client satisfaction. Global Systems, Reporting & Performance Management • Partner with Digital, Finance, Commercial, and Operations teams to create a global framework for tracking brand activity and spend. • Develop dashboards and reporting tools to monitor performance across all Houses globally. • Establish clear KPIs for account growth, retention, client engagement, and revenue generation. • Provide regular (weekly) reporting and insights to executive leadership. • Use data and client insights to inform growth strategies and resource allocation. Client Experience & Service Excellence • Champion a best-in-class global client experience across every touchpoint. • Work closely with House General Managers, events teams and operational teams to ensure exceptional delivery of events and experiences for brands. • Ensure consistency of service standards across all locations. • Act as an escalation point for key partner relationships. • Continuously gather feedback and identify opportunities to improve the partner experience. Execu

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