Software Development Engineer 2

Twilio · Remote - IrelandRemotemid

In short

▸Desarrollar servicios en tiempo real para confiar en la conectividad de voz de Twilio.
▸Trabajar en un entorno remoto global, en equipo con enfoque en el cliente y entregas ágiles.
▸Destacado: impactar directamente en que los clientes de Twilio sean contestados en llamadas de voz.

Fluency in English required for collaboration across global teams.

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What they ask for

✓Experiencia mínima en desarrollo de software con producción en entornos distribuidos.
✓Capacidad para diseñar soluciones escalables con baja latencia y alta disponibilidad.
✓Conocimiento de arquitecturas de servicios en tiempo real (voz, streaming, etc).
✓Habilidades de colaboración y comunicación escrita para trabajar con equipos multidisciplinarios.
✓Experiencia con metodologías ágiles (Scrum, Kanban) y ciclos de desarrollo completo.
✓Disposición para soporte en turno (on-call) en entornos de producción.

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PythonGoJavaAWSKubernetesDockergRPCREST APIsPrometheusGrafana

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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls. About the job This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers. Responsibilities In this role, you’ll: • Be an owner: Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them • Wear the customer's shoes: Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions • Write it down: Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams • Be bold: Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity • Draw the owl: Figure out novel ways of solving customer problems for the Voice channel Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who wi

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