Rider Onboarding Associate - (6 Months FTC)

Deliveroo · London - The River Building HQjunior

En corto

▸Asociado de incorporación de repartidores en Reino Unido e Irlanda, con viajes frecuentes en campo.
▸Trabajo diario: onboarding presencial, gestión de oferta local, planificación para temporadas pico y mejora de procesos.
▸Destacado: contrato fijo de 6 meses con posibilidad de extensión y gastos cubiertos durante el trabajo en campo.

Professional proficiency in Portuguese or Arabic (nice to have)

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¿Qué piden?

✓Experiencia comprobada en entornos rápidos (tecnología, start-ups, reparto, etc.)
✓Capacidad de trabajar de forma autónoma y adaptarse a cambios
✓Habilidades de comunicación empática y de influencia
✓Permiso de conducir válido en el Reino Unido e Irlanda
✓Disponibilidad para viajar extensamente, incluyendo horarios no convencionales
✓Conocimiento básico de G Suite, Slack, Looker y Salesforce

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

G SuiteSlackLookerSalesforce

¿A quién escribirle en Deliveroo?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Rider Onboarding Associate Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Rider Onboarding Associate to join our UKI team. This is a remote role with significant field-based travel, with positions available across Edinburgh, Manchester, Birmingham, Bristol, and London. In this role, you’ll work directly on the ground to source and onboard riders, ensuring our marketplace always has the right supply to meet customer demand. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Rider Enablement team. We focus on building the foundation of our marketplace by managing rider supply across the United Kingdom and Ireland, directly tackling logistics and scaling challenges to keep our fleet well-resourced. Here’s what your day-to-day might look like: Deliver in-person onboarding: Travel across the UKI to lead face-to-face rider onboarding sessions and support operations within our regional Rider Onboarding Hubs. Secure hyper-local supply: Target and resolve rider supply deficits in historically hard-to-source areas to maintain fleet consistency. Manage seasonal demand: Execute targeted supply plans for peak and seasonal trading periods to stay ahead of customer and partner requirements. Optimise onboarding processes: Partner with the Supply and Rider Onboarding teams to iterate processes, eliminate operational bottlenecks, and refine demand forecasting. Enhance the rider experience: Collaborate with the Content & Engagement team to improve the rider value proposition and act as the subject matter expert for onboarding systems. What You’ll Need to Thrive Essential Operational capability: Proven experience within a fast-paced environment such as technology, start-ups, food delivery, or direct experience as a Deliveroo Rider. Autonomy and adaptability: A self-starter mindset with the ability to work solo, use your own initiative, and adapt quickly to changing field conditions and priorities. Stakeholder communication: Strong empathetic listening and communication skills, with the ability to influence diverse internal teams and external rider applicants. Logistical flexibility: A valid UKI driving licence and a willingness to travel extensively, including early mornings and late evenings, to support field operations. Nice to Have Language skills: Professional proficiency in Portuguese or Arabic. Technical tooling: Familiarity with G Suite, Slack, Looker, and Salesforce. Note: This is a 6-month Fixed Term Contract (FTC) with the possibility of extension. All travel, mileage, and accommodation expenses incurred while in the field will be fully covered by the company. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

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