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☀️️French-Speaking Customer Support Specialist-Relocate to Sunny Greece🇬🇷

Next Job Abroad·Lyon, Francejunior

In short

  • →Especialista en soporte al cliente bilingüe (francés/inglés) para marcas globales en Grecia.
  • →Días típicos: atención a clientes por teléfono, chat o correo, resolviendo consultas sobre productos, pedidos y cuentas.
  • →Destacado: el puesto incluye traslado completo a Grecia y bonos anuales fijos por temporada.

B2 level or higher for system navigation and team communication

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The questions they'll ask you

1. ¿Cómo explicarías en francés un problema técnico a un cliente frustrado, manteniendo el tono empático?

2. ¿Qué harías si un cliente francés no entiende una instrucción en inglés durante el soporte?

3. Describe un momento en que diste un servicio al cliente que superó sus expectativas.

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓Fluidez en francés (nivel C1/C2)
  • ✓Conocimientos básicos de inglés (nivel B2 o superior)
  • ✓Documentos de trabajo válidos para Grecia (pasaporte UE o permiso)
  • ✓Disposición para relocalizarse a Grecia en semanas
  • ✓Habilidades blandas: empatía, escucha activa, resolución de problemas
  • ✓Capacidad para trabajar en entornos digitales y multi-pantalla

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

TeléfonoChat en vivoCorreo electrónicoSistemas de ticketsCRMHerramientas de atención al clPlataformas de gestión de servSoftware de productos/funcioneAplicaciones de oficinaEntornos multizona (multi-scre

Who should you write to at Next Job Abroad?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Ready for a Work-Life Upgrade under the Mediterranean Sun? Imagine swapping cold commutes and grey skies for morning frappés, after-work dips in the Aegean, and weekends exploring island hideaways or ancient historic streets. If you speak French and have been dreaming of an exciting international fresh start, this is your sign! At Next Job Abroad , we don't believe in a one-size-fits-all approach. We treat your job search like a personalized matching service. We partner with leading international customer experience hubs in Greece working with some of the world’s most recognized brands (think top-tier tech, e-commerce, gaming, travel, and automotive giants). Together, we make sure you land in a role that fits your background, strengths, and long-term goals. What You’ll Be Doing (The Role) As a Customer Experience Specialist, you will be the voice and face of global brands for French-speaking customers across Europe: Be the Problem Solver: Assist customers via phone, live chat, and/or email with inquiries regarding products, order tracking, bookings, or account support. Deliver Top-Class Service: Turn tricky situations into positive customer moments through clear, empathetic, and friendly communication. Troubleshoot & Guide: Walk users through basic technical issues, service setups, or account features step-by-step. Collaborate Globally: Work side-by-side with international colleagues in an inspiring, multicultural environment. Continuous Learning: Stay updated on the latest brand features, tools, and updates with ongoing support. Requirements Fluency in French: Native or fluent (C1/C2 level) in both written and spoken communication. Good English Knowledge: (B2 level or higher) to navigate company systems and communicate with international team members. Work Eligibility: EU Passport or a valid legal work permit for Greece. Age Requirement: At least 18 years old. Digital Literacy: Comfortable navigating computers, multi-screen environments, and basic software applications. Soft Skills: Strong communication skills, active listening, empathy, and a positive problem-solving mindset. Relocation Readiness: Willingness and motivation to relocate to Greece in the coming weeks. Benefits 14 Salaries per Year: In Greece, you receive extra salary bonuses for Easter, Summer, and Christmas! Monthly Performance Bonuses: Extra financial rewards based on your achievements and team KPIs. Full Relocation Support: Flight tickets booked to Greece Complimentary hotel or apartment stay upon arrival Dedicated assistance with local paperwork (AFM tax number, social security, bank accounts) Real estate guidance to help you find your permanent apartment in Athens Paid Professional Training: Comprehensive onboarding program to get you fully confident before taking your first customer inquiry. Career Progression: Clear growth paths into Quality Assurance, Team Leadership, Training, or Operations within major global companies. Mediterranean Lifestyle: Over 300 days of sunshine a year, vibrant city life, world-famous cuisine, and incredible beaches right on your doorstep. A Recruitment Process Built Around Your Profile We know moving to another country is a big decision, so we make the journey smooth and completely transparent: Application: Submit your CV in English or French. Personal Consultation: A friendly 1-on-1 interview with the recruitment team at Next Job Abroad to discuss your experience, interests, and preferred project types. Profile Matching: We match your background with current active openings in Greece and present you directly to the best-fit opportunity. Guidance & Placement: We guide you through the client interview, offer confirmation, relocation logistics, and onboarding—every single step of the way! Why Athens, Greece? Athens seamlessly blends rich ancient history with a buzzing, modern lifestyle.

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