Client Value Partner (Supply Chain & Manufacturing)

celonis·Londonsenior

In short

→Líder de valor para clientes estratégicos en supply chain y manufactura.
→Colaboras con ejecutivos para transformar procesos con IA y asegurar impacto medible.
→Eres el enlace clave entre el cliente, Celonis y el éxito sostenido del proyecto.

Proficiency in English required for cross-functional collaboration and executive communica

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What they ask for

✓Experiencia comprobada gestionando relaciones con directivos (C-level)
✓Habilidades demostradas en transformación de procesos industriales
✓Capacidad para liderar equipos multidisciplinarios
✓Experiencia previa con plataformas de análisis de procesos o AI
✓Acreditación o experiencia en supply chain o manufactura
✓Excelentes habilidades de comunicación y negociación

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Celonis Context ModelProcess MiningEnterprise AIBusiness TransformationCross-functional Team LeadershExecutive CommunicationCustomer Value JourneyRoadmap DevelopmentCenter of ExcellenceAdoption & Usage Tracking

Who should you write to at celonis?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Client Value Partner role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers. The work you’ll do: Accountable Program Lead & Engagement Manager • Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives. • Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering • Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform. • Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance. Driving Customer Value • Responsible for the end-to-end customer value journey • Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise. • Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans. • Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner • Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets. Community Builder and Customer Advocacy • Organ

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