Principal Project Manager

celonis · Londonsenior

In short

▸Gerente de proyecto principal para implementaciones estratégicas de Celonis en clientes clave.
▸Diriges proyectos complejos desde inicio hasta entrenamiento, gestionando tiempo, recursos y expectativas con equipos técnicos y ejecutivos.
▸Requisito clave: fluencia en alemán para interactuar con clientes y equipos.

No se requiere inglés, pero se requiere fluidez en alemán.

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What they ask for

✓Experiencia comprobada en gestión de proyectos de transformación digital en empresas grandes.
✓Capacidad para liderar programas complejos con múltiples stakeholders y altos niveles de exigencia.
✓Habilidades avanzadas de comunicación con ejecutivos y equipos técnicos.
✓Fluidez en alemán (obligatorio).
✓Experiencia en pre-sales, creación de SOWs y posicionamiento de valor del servicio.
✓Capacidad de identificar necesidades de servicios adicionales durante la implementación.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Celonis Context ModelCelonis PlatformApollo (AI agent)Professional Services AutomatiProject Management ToolsAgile methodologiesScrumJiraConfluenceMicrosoft Teams

Who should you write to at celonis?

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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers. The Role As a Principal Project Manager , you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis. Fluency in German language is required. The work you’ll do • Lead complex transformational customer programs, shape and define the project outcome and then steer towards it. • Planning, scheduling, and management of project timelines and activities from project kick-off through to training, ensuring each project is delivered on time and meets the customers' requirements. • Manage resources, schedule, scope and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximise the efficient use of resources needed to meet the requirements. • Collaboration with senior executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful implementation. You will be their primary point of contact for product feature requests and escalation of support issues. • Regularly communicate project status, covering key discussion items, action items, risks and issues. Keep projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting. • Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact to project success. • Provide guidance and mentoring to the implementation team, including par

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