Solution Expert

360Learning·Paris, RemoteRemotemid

In short

→Experto en soluciones que asesora clientes estratégicos en fase de operación.
→Gestiona integraciones técnicas (API, SSO), auditorías y arquitectura de plataforma con múltiples clientes enterprise.
→Destaca por liderar servicios profesionales escalables y compartir conocimiento en un entorno remoto global.

Full professional proficiency in French, English, and German

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What they ask for

✓3 años de experiencia en consultoría con enfoque en clientes.
✓Experiencia previa en despliegue de productos SaaS, preferiblemente en RH.
✓Habilidades de gestión de proyectos.
✓Conocimiento práctico de APIs, SSO y su resolución de problemas.
✓Mentalidad orientada al cliente y capacidad de adaptarse a audiencias técnicas y no técnicas.
✓Dominio profesional de francés, inglés y alemán.

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Trello360Learning platformAPIsSSOFlat filesThird-party toolsTechnical integrationsPlatform architectureSolution auditsProfessional Services catalogu

Who should you write to at 360Learning?

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Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform. You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities. These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Benefits/ Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

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