Senior Program Manager, Employee Experience

Dropbox·Remote - US: Select locationsRemotesenior

In short

→Liderazgo estratégico de programas sobre herramientas y trabajo remoto en Dropbox.
→Diseño y ejecución de experimentos para mejorar la eficacia y adopción de tecnología por parte de empleados.
→Enfoque en IA, gestión del conocimiento y confianza en herramientas como parte de la experiencia del empleado.

Proficiency in English required

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The questions they'll ask you

1. ¿Cómo has diseñado y ejecutado un experimento para mejorar la adopción de una herramienta tecnológica en un equipo distribuido?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓Experiencia comprobada en gestión de programas estratégicos en entornos distribuidos.
✓Capacidad para liderar experimentos basados en evidencia y traducir hallazgos en cambios organizacionales.
✓Habilidades sólidas de investigación organizacional y análisis de comportamiento.
✓Experiencia en gestión de herramientas tecnológicas y automatizaciones en entornos de trabajo remoto.
✓Capacidad para colaborar con equipos técnicos, de producto y de experiencia del empleado.
✓Conocimiento aplicado de IA y su integración en flujos de trabajo cotidianos.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Virtual FirstOrganizational ResearchBehavioral ScienceTechnology-Enabled Ways of WorKnowledge ManagementAI EnablementTool OptimizationExperiments & PilotsCross-Functional Stakeholder MEmployee Effectiveness

Who should you write to at Dropbox?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Role Description Dropbox’s Virtual First team researches, tests, and scales better ways of working for a distributed organization. We combine organizational research, experimentation, behavioral science, technology, and employee experience to continuously improve how Dropboxers work—wherever they are. As a Senior Program Manager, Employee Experience , you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change. This role combines program management with research, innovation, and cross-functional stakeholder management. You will manage a portfolio of interconnected programs rather than a single project, with particular focus on knowledge management, AI enablement, and building employee confidence with tools and technology. You will establish research priorities, design and facilitate experiments, synthesize findings, and work with partners across Dropbox to turn evidence into better ways of working. Success in this role means creating new knowledge, translating that knowledge into clear recommendations, and driving measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working. Responsibilities • Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management • Design and lead organizational research, pilots, and experiments that test new ways of working • <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbtz90zz66zc7z1

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