Senior Program Manager, Employee Experience

Dropbox·Remote - Canada: Select locationsRemotesenior

In short

→Diriges un eje estratégico de trabajo virtual centrado en herramientas y tecnología.
→Proyectas experimentos y diseño de estudios para mejorar la efectividad y adopción de IA por parte de empleados.
→Destaca por convertir hallazgos en cambios organizacionales escalables.

Fluent English required (written and spoken)

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The questions they'll ask you

1. ¿Cómo diseñarías un experimento para evaluar el impacto de una nueva herramienta de gestión del conocimiento en equipos distribuidos?

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💵 USD · Remote · No visa

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What they ask for

✓Experiencia comprobada en gestión de programas en entornos distribuidos.
✓Capacidad para liderar experimentos organizacionales y análisis de datos.
✓Habilidades sólidas en comunicación y colaboración con múltiples equipos.
✓Conocimiento aplicado en gestión del conocimiento y automatización.
✓Experiencia en el diseño y ejecución de pruebas A/B o pilotos de innovación.
✓Capacidad para traducir hallazgos de investigación en acciones concretas.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Virtual Firstorganizational researchbehavioral scienceexperimentationknowledge managementAI enablementtool optimizationworkflowsautomationsemployee experience

Who should you write to at Dropbox?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Role Description Dropbox’s Virtual First team researches, tests, and scales better ways of working for a distributed organization. We combine organizational research, experimentation, behavioral science, technology, and employee experience to continuously improve how Dropboxers work—wherever they are. As a Senior Program Manager, Employee Experience , you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change. This role combines program management with research, innovation, and cross-functional stakeholder management. You will manage a portfolio of interconnected programs rather than a single project, with particular focus on knowledge management, AI enablement, and building employee confidence with tools and technology. You will establish research priorities, design and facilitate experiments, synthesize findings, and work with partners across Dropbox to turn evidence into better ways of working. Success in this role means creating new knowledge, translating that knowledge into clear recommendations, and driving measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working. Responsibilities • Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management • Design and lead organizational research, pilots, and experiments that test new ways of working • <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbtz90zz66zc7z1

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