Principal Site Reliability Engineer, Platform Engineering: Dedicated

Gitlab·Remote, Canada; Remote, United Kingdom; Remote, United StatesRemote

In short

→Líder técnico clave en la plataforma GitLab Dedicated, enfocada en entornos aislados y single-tenant.
→Diriges transformaciones en resiliencia, orquestación de tenants, herramientas autónomas y arquitectura modular con enfoque en seguridad y escalabilidad.
→Destacado: Influencia directa en la estrategia de arquitectura celular de GitLab, con enfoque en automatización y reducción de toil operativo.

Proficiency in English required for collaboration across global teams.

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What they ask for

✓Experto en SRE, ingeniería de plataformas o backend con experiencia comprobada en entornos de alta escalabilidad.
✓Capacidad demostrada para liderar transformaciones técnicas complejas en arquitectura y operaciones.
✓Experiencia en gestión de entornos single-tenant aislados, con enfoque en seguridad, cumplimiento y aislamiento.
✓Conocimiento profundo de arquitecturas modulares, estrategia de celulares (Cells) y patrones de propiedad de servicios.
✓Habilidades de mentoría y liderazgo técnico para equipos senior y cross-functional.
✓Capacidad para tomar decisiones técnicas complejas con impacto a gran escala, balanceando confiabilidad, seguridad y eficiencia.

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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We’re looking for a Principal Engineer with deep expertise in Site Reliability, Backend, or Platform Engineering to help shape the next phase of GitLab Dedicated , our fully managed single-tenant SaaS offering. This highly influential technical leadership role will set direction for how we scale a growing fleet of isolated, customer-specific environments while maintaining the reliability, security, and compliance our customers depend on. You’ll lead platform and operating-model transformation across resilience and failover, tenant orchestration, change management, self-service tooling, and platform integrations. You’ll also help align Dedicated with GitLab’s evolution toward more modular and cell-based architectures, strengthen service ownership, and establish scalable patterns that reduce operational complexity. As a Principal Engineer, you’ll influence across teams, guide complex technical decisions, mentor senior engineers, and help raise the technical maturity of the platform as we scale. What you will do • Set technical direction for GitLab Dedicated, shaping architecture and platform strategy as we scale a growing fleet of isolated, single-tenant environments. • Lead platform transformations across resilience, failover, tenant orchestration, change management, self-service tooling, and platform integrations. • Drive scalable, modular architecture that aligns Dedicated with GitLab’s broader Cells strategy while preserving its security, isolation, and compliance requirements. • Strengthen service ownership and operational maturity, helping engineering teams build, operate, and improve the production systems they own. • Identify and address systemic reliability and scalability risks using production signals, incident patterns, and architectural insight. • Establish reusable platform patterns and automation that reduce operational toil and allow Dedicated to scale efficiently. • Lead complex technical decisions across teams, balancing reliability, securit

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