Customer Evidence Manager

Dropbox · Remote - Canada: Select locationsRemotesenior

In short

▸Liderazgo en la creación de pruebas de clientes creíbles para vender soluciones empresariales.
▸Diriges agencias para producir historias de clientes, estudios de caso y evidencia de retorno de inversión.
▸Tu trabajo tiene impacto directo en tasas de cierre y velocidad del ciclo de ventas.

Proficiency in English required

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

🎧Land the interview? Bring the copilot. Our free extension listens to the live interview and flashes 3-4-word anchors from your resume and prep — glance, connect, talk. Get the extension →

What they ask for

✓Experiencia en marketing de contenido o evidencia de clientes en empresas B2B.
✓Capacidad para gestionar múltiples agencias y mantener altos estándares editoriales.
✓Conocimiento profundo del ciclo de ventas empresarial y del impacto de la evidencia en decisiones.
✓Habilidades sólidas de comunicación y colaboración con equipos de Ventas, Customer Success y Producto.
✓Capacidad para priorizar pruebas de clientes según estrategia comercial y verticals clave.
✓Experiencia con herramientas de gestión de contenido y bibliotecas de activos digitales.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Case studiesROI studiesVideo testimonialsPeer reviewsG2 reviewsCustomer voiceCompetitive proofAgency partnersSales enablementCustomer success

Who should you write to at Dropbox?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Role Description Dropbox is hiring a Customer Evidence Manager to own and drive the customer-proof infrastructure that powers our managed sales motion. This is a senior individual-contributor role for a commercially minded, creatively grounded customer marketer who understands that the value of a customer story is not that it gets published — it is that it protects customer trust, gives buyers credible, accurate proof and moves a deal forward. You are the editorial authority on what good looks like, not the person writing every script: execution (writing, video, design) is delivered through agency partners you brief and direct. Enterprise buyers do not decide on brand claims. They decide on credible proof from organizations like theirs: customer stories, ROI evidence, video testimonials, peer reviews, and competitive validation. In this role, you will produce that evidence and ensure it reaches sellers and customers at the moments it can have the greatest commercial impact. You will own the program outcomes and operational rigor — setting the creative and editorial bar for what makes a great customer story, directing the agency partners who produce the work, and deploying that proof into active deals — and measuring evidence's impact on pipeline, win rates, and sales-cycle velocity. You will partner closely with Sales, Customer Success, Campaign Enablement, and product teams to prioritize proof for the full suite of Dropbox products and solutions, including AI capabilities, multi-product platform adoption, and priority vertical workflows. You will get substantial senior Sales and Marketing leadership exposure and a direct, measurable line to revenue during a pivotal shift in how Dropbox goes to market. Responsibilities • Identify advocates, coordinate outreach with account teams, manage consent and approvals, record participation preferences, and avoid customer fatigue. • Set the creative and editorial direction and maintain the evidence taxonomy, freshness, and discoverability of the asset library — case studies, ROI studies, video testimonials, peer/G2 reviews, customer voice, and competitive proof<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvejqz71zz89zgz122zz76zp18az83zz72zz122zz122zm0kfukz

Looking for something similar?

Leave your email and we'll alert you when matching jobs appear.

Don't apply unprepared

We research who's interviewing you, tailor your CV and rehearse you live — first one free.