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Jobs / Monzo

Lead Machine Learning Scientist, Search

Monzo·Cardifflead

In short

  • →Liderar el desarrollo de modelos de ML para un asistente financiero inteligente que anticipa necesidades de clientes.
  • →Trabajar con embeddings, bandits contextuales y algoritmos de clasificación personalizados en producción para 15M+ usuarios.
  • →Destacado: ser parte del proyecto estratégico de 'Monzo Co-pilot' que transforma el banco en un agente proactivo.

Fluent English required

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What they ask for

  • ✓Experiencia demostrable liderando proyectos de ML a escala
  • ✓Habilidades avanzadas en modelos de recomendación y búsqueda personalizada
  • ✓Conocimiento profundo de embeddings, bandits contextuales y ranking personalizado
  • ✓Experiencia en ML explicable y responsable
  • ✓Capacidad para liderar técnicamente mientras contribuyes con código en producir
  • ✓Experiencia en entornos cloud-native con datasets a gran escala

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Who should you write to at Monzo?

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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £115,000 - £150,000 + Incentive Awards tied to your performance + Benefits ✨ About our Machine Learning Search Team We are currently embarking on one of our two top strategic priorities to make Money work for Everyone: building the Monzo Co-pilot. We are becoming an intelligent, proactive ally that handles the complexity of users financial life. We aren't just selling financial products; we are building a truly smart agent that understands users, anticipates their needs, and helps people reach their financial goals. Our ML Search team brings together Backend, Product, Machine Learning Scientists and Data Scientists. As a Lead Machine Learning Scientist, you’ll build and ship models that help customers search for and find answers about their financial lives. You'll make it effortless for them to find the right products at the exact moment they need them. Whether it’s surfacing the right savings product at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first. What you’ll be working on: As a Lead Machine Learning Scientist, you'll be a technical leader and individual contributor. We have a modern, cloud-native data platform with billions of rows of data built for fast iterations. You'll leverage your deep expertise to develop and deploy advanced ML models to our more than 15 million customers. Your work may involve user and product embeddings to better understand customer behaviours, contextual bandits for optimising real-time decisions, or personalised ranking algorithms that improve search and discovery. You'll also build scalable, explainable, and responsible AI solutions that enhance trust, transparency, and the overall cu

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