German Speaking Account Manager - Hotels EMEA

opentablemid

In short

→Gestion de cuentas hoteleras en EMEA con enfoque en clientes alemanes.
→Líder estratégico que empodera hoteles con tecnología y datos para retención y crecimiento.
→Destacado: Se requiere dominio del alemán a nivel empresarial para comunicarse con clientes clave.

No se requiere inglés

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What they ask for

✓Dominio del alemán a nivel empresarial.
✓5+ años en gestión de cuentas o experiencia equivalente.
✓Capacidad para trabajar bajo presión y gestionar múltiples prioridades.
✓Habilidades sobresalientes de negociación y comunicación.
✓Aptitud para toma de decisiones basada en datos.
✓Disponibilidad para viajar 30-50% en Europa.

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Account Manager, Hotels EMEA (German Speaking) France (Remote) With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the job OpenTable is seeking a dedicated and strategic Account Manager to manage, protect, and grow our core hotel portfolio within the EMEA region. In this role, you will act as a trusted business advisor, bridging clients' operational needs with our innovative hospitality technology solutions. You will collaborate cross-functionally with sales, product, and marketing teams to ensure client success and drive a high return on investment. Additionally, you will leverage data-driven insights to report on account health and influence our global product roadmap. Responsibilities • Meet and exceed assigned monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities. • Ensure world-class customer satisfaction and support client operational needs by fully optimizing OpenTable's technology for every hotel account. • Maintain operational excellence by documenting all client communications within Salesforce and reporting on account health and KPIs to senior leadership. • Demonstrate subject matter expertise on our full suite of solutions, including table management platforms and online marketing tools, to solve complex C-suite challenges. • Act as the "Voice of the Customer" by providing consistent field feedback on trends and feature requirements to Product and Marketing teams. • Assist Hotels Account Executives and Inside Sales Representatives to ensure seamless client transitions from signed to live. Minimum Qualifications • German speaking to a business level proficiency • 5+ years of Account Management or equivalent experience. • Experience working under pressure, meeting ambitious goals, and managing multiple priorities simultaneously. • Outstanding negotiating and communication skills. • An aptitude for data-driven business decisions and the ability to reframe a client's view of their business through insights. • Ability to travel 30-50% across the EMEA region for on-site client meetings and industry events. Preferred Qualifications • Account Management experience within a B2B SaaS or high-growth hospitality technology environment. • Business-fluent German language skills to support regional customers with clarity and cultural awareness. • Proficiency in Google Suite and CRM solutions like Salesforce, along with AI fluency and its professional application. • Prior restaurant management or food and beverage (F&B) sales experience. • A genuine passion for the hospitality industry and technology. Benefits, Pay and Perks: There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The salary range for role located in France is €40,000-€50,000 . In addition to a competitive base salary, roles a

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