Senior Social Media Associate

Airbnb·Indiasenior

In short

→Responsable de proteger la reputación de Airbnb en redes sociales en India.
→Monitorea crisis emergentes, analiza conversaciones y genera insights para equipos de comunicación.
→Destaca por trabajar con autonomía en un mercado clave con crecimiento rápido.

Fluency in English required

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What they ask for

✓Experiencia en respuesta rápida a crisis en redes sociales.
✓Dominio del inglés y español para comunicación profesional.
✓Capacidad para trabajar con autonomía y bajo presión.
✓Habilidad para analizar datos de escucha social y extraer insights.
✓Conocimiento del mercado indio y cultura digital local.
✓Experiencia previa con gestión de cuentas de redes sociales y contenido.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Social media monitoring toolsSocial listening platformsSocial media scheduling toolsCRM systemsInternal comms platformsAnalytics dashboardsCollaboration tools (e.g., SlaContent management systemsGoogle WorkspaceAirbnb’s internal tools

Who should you write to at Airbnb?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more, as well as maintaining and protecting our brand reputation across social media channels. The team is expanding its India presence, combining always-on reputation protection with channel growth, listening and insights for one of Airbnb's fastest-growing markets. The Difference You Will Make The Social Rapid Response team is looking for a Senior Social Media Associate who will be responsible for protecting and defending the Airbnb story on social media. This role pairs core Social Rapid Response coverage with support for Airbnb's India social presence, partnering closely with the India social lead on listening, insights, publishing and campaign engagement. The ideal candidate is a social native with experience in social listening and responding rapidly to escalating issues and crises. We’re looking for someone who is detailed and solution-oriented, is comfortable moving at a fast pace and working with little manager supervision, has strong communication and interpersonal skills. A Typical Day • Monitor emergent issues across social media channels • Proactively highlight and/or provide status updates on issues surfacing online to Lead(s) • Own day-to-day social listening for the India market, including competitive and cultural conversation tracking • Turn listening into insight; synthesize themes into regular recaps and ad hoc deep dives for comms, marketing and regional stakeholders • Provide publishing support for @airbnbindia, including scheduling, copy QA and channel hygiene • Support community engagement on @airbnbindia campaign moments - comment response, sentiment tracking and surfacing engagement-worthy UGC • Support Surpr

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