Customer Training Manager - France (m/f/d)

Voize·Parismid

In short

→Gestiona y escala entrenamientos presenciales para usuarios de salud en Francia.
→Trabajas con equipos de éxito de clientes y producto para mejorar materiales y métodos de formación.
→Eres el pionero del programa de entrenamiento en Francia, adaptando el modelo alemán al contexto francés.

Working English for the international team

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What they ask for

✓3+ años en capacitación, onboarding o habilitación de clientes en B2B, preferiblemente en salud o entornos técnicos.
✓Experiencia probada en diseño y entrega de formación presencial a audiencias no técnicas y con distintos niveles de habilidad.
✓Nivel C2 de francés (bilingüe o nativo), con dominio de matices regionales y culturales.
✓Capacidad para trabajar con EHRs heredados y infraestructura de TI limitada.
✓Uso de métricas de adopción y retroalimentación para mejorar continuamente la formación.
✓Disponibilidad para viajar 2-3 semanas al mes a instalaciones de clientes en Francia.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

EHRs heredadosinfraestructura de TI limitadamateriales de entrenamientoplaybooksmétricas de adopciónfeedback de usuarioscolaboración cruzadaentrenamientos presencialesdocumentación de cumplimientocompliance con GDPR

Who should you write to at Voize?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

🎤 Why voize? Because we're more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people . Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital , with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. 💡 Your Mission: Own the training experience for users in France As our Customer Training Manager , you will be responsible for establishing and scaling the training program for our expansion into France. You'll inherit a proven methodology from the German market and adapt it for French healthcare facilities. You will motivate and engage groups of 10-15 caregivers, empowering them to embrace the technology and improve their documentation workflow. 🚀 Your Daily Business - No two days are alike Lead in-person training sessions for new customer deployments, training groups of healthcare providers in French-speaking regions. Refine training materials and playbooks for the French market and for individual customers as needed. Travel to customer sites (estimated 2-3 weeks per month, depending on deployment schedule) to deliver on-site training and support go-live activities across France. Collaborate cross-functionally with Customer Success, Product, and our German training team to optimize training approach and share insights. Measure and report on training effectiveness , using adoption metrics and feedback to continuously improve our approach. ). 🤝 Your Skillset - What you bring to the table 3+ years in training, onboarding, or customer enablement in B2B, ideally healthcare or another technical environment - and you have built a program from scratch, not just delivered one Proven track record designing and delivering in-person training to non-technical and mixed-ability audiences Business fluent level of French (C2 or bilingual) including regional and cultural nuance, plus working English for the international team You use adoption metrics and feedback to sharpen your approach, and you can work around legacy EHRs and limited IT infrastructure 🌱 Growing together – what you can expect at voize Become a co-creator of our success with virtual stock options. France-based opportunity. Work from anywhere in France (travel to customer sites as needed). We have bases in Berlin and are expanding into France. Flexible working hours because you know best when you work most efficiently. Open culture with regular team collaboration and learning opportunities. You'll work on the founding team for a high-growth function - significant opportunity for impact and rapid growth. Your work will make a real impact, helping alleviate workload for healthcare professionals and improving care documentation quality. Competitive salary and benefits package. 25 days of paid vacation per year + French public holidays. ✨ Ready to talk? We look forward to your application. If you're curious about how training intersects with adoption, customer success, and healthcare transformation, we'd love to meet you—no matter who you are or what background you have. Questions?

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