Implementation Consultant

Samsara · Remote - FranceRemotejunior

In short

▸Consultor de implementación que guía a clientes en la adopción de tecnología IoT de Samsara.
▸Trabajo diario: talleres, planificación, capacitación y gestión de cambios en clientes clave.
▸Destacado: alto impacto en industrias críticas como transporte y logística, con viajes frecuentes a sitios de clientes.

No se requiere inglés.

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What they ask for

✓Experiencia previa en consultoría o implementación de soluciones tecnológicas.
✓Capacidad para construir relaciones sólidas con clientes y equipos cruzados.
✓Habilidades de liderazgo en talleres y capacitación técnica.
✓Enfoque orientado a soluciones con mentalidad de crecimiento.
✓Disponibilidad para viajar hasta un 30% del tiempo, incluyendo estadías nocturnas.
✓Capacidad para trabajar en entornos de alta velocidad y en crecimiento.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Samsara Connected Operations™Video-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringSalesSupportSales EngineeringProductCustomer Success

Who should you write to at Samsara?

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Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Implementation Consultants start the customers journey after signature working with our top customers. They own the customer relationship and are responsible for a successful deployment of Samsara’s solution. You understand the value they are trying to achieve and work with them to define and deliver a project plan to achieve this. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. Will require travel to customer sites for up to 30% of the time, which may include overnight stays. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment • Lead solution workshops to develop L1 processes for business process • Guide customers through change management processes including policy, comms and training • Run training

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