Solutions Engineer - Sr.

opentable · Londonsenior

En corto

▸Ingeniero de Soluciones Senior que dirige integraciones complejas de APIs con restaurantes y socios.
▸Trabaja en proyectos técnicos de 3 meses, resolviendo problemas ambiguos y escalando riesgos con equipos multidisciplinarios.
▸Destaca por ser el punto de referencia técnico clave en implementaciones estratégicas y garantizar cumplimiento de SLAs.

No se requiere inglés explícitamente, pero el trabajo implica colaboración global.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia comprobada en integraciones de APIs complejas y proyectos técnicos de larga duración.
✓Capacidad para liderar iniciativas desde la fase de descubrimiento hasta el lanzamiento.
✓Habilidades avanzadas para diagnosticar problemas técnicos usando logs, respuestas de API y flujos de autenticación.
✓Capacidad de traducir requisitos de negocio en soluciones técnicas escalables y confiables.
✓Experiencia colaborando con equipos de Producto, Ingeniería, Seguridad y Ventas.
✓Habilidad para comunicar riesgos, bloqueos y cambios en plazos de forma proactiva y clara.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

APIsRESTAuthentication FlowsLogsAPI Requests and ResponsesSystem BehaviorSLAsSecurity and Compliance StandaObservability ToolsCross-functional Collaboration

¿A quién escribirle en opentable?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About OpenTable: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job We are seeking an experienced Senior Solutions Engineer to lead complex API integrations and high-impact technical engagements across our partner and restaurant ecosystem. This role independently owns sophisticated implementations, partners cross-functionally to drive successful outcomes, and helps establish strong technical and operational standards across Solutions Engineering. The ideal candidate brings deep experience with APIs and system integrations, thrives in ambiguous and technically complex environments, and can confidently drive initiatives from technical discovery through implementation and launch. They use strong technical judgment to navigate tradeoffs, proactively identify risks and dependencies, and influence scalable improvements across our integrations and developer experience. Responsibilities • Lead complex API integrations and technical initiatives from discovery and solution design through implementation and launch. • Independently own complex, quarter-length technical projects and high-impact partner implementations, establishing clear milestones, dependencies, and delivery expectations. • Serve as the primary technical advisor for sophisticated partners, restaurant groups, and strategic initiatives. • Translate business and partner requirements into clear technical approaches, balancing implementation complexity, scalability, reliability, and partner needs. • Diagnose and resolve sophisticated API and integration challenges using logs, API requests and responses, authentication flows, and system behavior. • Navigate ambiguous technical problems by identifying assumptions, evaluating tradeoffs, and driving decisions toward resolution. • Proactively identify technical risks, dependencies, and implementation gaps and partner with stakeholders to develop mitigation plans. • Partner closely with Product and Engineering teams to clarify scope, investigate technical challenges, and identify appropriate short and long-term solutions. • Communicate changes to delivery expectations, blockers, and technical risks early and clearly. • Act as an escalation point for complex technical issues and implementations. • Build and maintain deep expertise across our off-the-shelf APIs, integrations, and broader technical ecosystem. • Ensure Service Level Agreements (SLAs) and implementation commitments are met while balancing multiple high-priority initiatives. • Partner with Security teams to ensure integrations follow established security and compliance standards and proactively identify potential risks. • Work closely with Sales, Partnerships, Support, Product, and Engineering teams to connect technical decisions and tradeoffs to business outcomes. • Develop scalable troubleshooting approaches, implementation patterns, and technical guardrails that improve consistency and quality. • Partner with Engineering domain owners during complex incidents and technical investigations, using available logs and observability tools to drive resolution and identify opportunities to prevent recurring issues.</li

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